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"The hotel is located in a very good place near the Saint Ives railway station overlooking the Bay Area which is very scenic. It is maintained very beautifully and has a grand garden where lots of weddings take place, but the hotel itself is old, with rooms not updated to modern standards. If you are a family of four, you have to stay in the same room with no partitions for your kids. They will be on the sofa bed just in front of your bed. There are leisure facilities such as a badminton court, a...

"Overall, we had a nice stay. The grounds are lovely, with plenty to do for families, and the cabin was comfortable with cosy beds and a well-equipped kitchen. Unfortunately, a few issues let it down. Our cabin had no Wi-Fi throughout our stay despite reporting it on the first day, and the kitchen lights and some electrical didn’t work. The spa changing rooms could also really do with a refresh as the walls are damp and not in a good way. The reception staff were pleasant enough, but I...

"Room was clean and amenities were great. Some stuff like the lift were still under construction and was not functional. But no complaints"

"The staff where really lovely and they really are trying there best with the hotel but the stairs and hallway to the rooms needs a good scrub the room was fairly clean but you where on edge after the unclean hallway, the Mattress was terrible Very lumpy and so bouncy this affected our nights sleep sadly! We had a small room and it was very cosy but super view, the Tv on the wall terrified me as when I went to move it I thought it was going to fall! For the money we paid £115 +£10 for parking,...

"Camelot castle is a perfect location for Tintagel . A short walk into the village which although busy is lovely. The views from the hotel are breathtaking with a costal path direct to the small beach( check tidal times before you go) There is a lovely bar where we purchased drinks and sat outside and watches the sunset. The hotel decor is amazing and have a comfortable lounge to sit on. Our room was plenty big enough with sea view, bathroom had a bath and separate shower too and was spotless....

"Other than a very slight odd smell in the room every other aspect of the hotel was amazing. Great helpful staff and wonderful location."

"Good location with Seaview. Hotel in desperate need for renovations."

"As soon as we turned up the gentleman receptionist wasn't very helpful at all. He was very rude. He did help with carrying my suitcase up to the top level as I use a walking stick as an aid and had a young child with me. When asked if I was able to get a lower ground floor room due to reduced mobility I was promptly told you should have booked and paid for a better room. With this being our first time using this hotel, we didn't know any difference. When we returned back downstairs to see about...

"Beautiful surroundings, pool area was lovely. We were disappointed with the room, it was tired the air con wasn't working well and the hot water wasn't great, the taps ran hot for a few seconds only and the shower went from hot to cold quickly."

"This hotel is in a beautiful location overlooking the harbour. Overall it has not been maintained specifically in terms of carpet being very soiled throughout hallways and rooms, We stayed om the 3rd floor up many staircases inaccessible by the elevator and staff did not offer help with heavy suitcases. I was also handed an extremely hot plate at breakfast that burned and blistered both my hands and given nothing to compensate other than burn gel packs. Often disheveled staff are not well...

"Fabulous location, wonderful hotel and grounds, staff great and welcoming, nothing was too much trouble."

"Room was clean, staff was nice even though the only time we encountered the staff was when we went for breakfast, breakfast was nice. Nice place in general"

"Nice bed and very clean bathroom. The hotel and rooms could do with fresh lick of paint and new carpets given the cost of the room per night. Otherwise a nice stay right in the centre of Newquay."