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"The TV remote didn't work for the first couple of days we had to wait for maintenance breakfast not to much of a selection"

"On arrival they took too long to allocate a room, the staff where not friendly, apart from the lady in the breakfast room. The room was clean but tired looking. Bed comfortable, breakfast good, suppose to be superior room but only a seaview difference from standard. Main problem was the reception staff who couldn't be bothered to welcome visitors or look up from what ever they were doing to interact with guests"

"ideally located to visit areas of North Wales Not much within walking distance Cara on hotel reception was excellent and provided some information on surrounding area and arranged best time to visit to spa"

"A lovely historic hotel in a splendid setting."

"The staff were helpful during check-in and all of the staff were polite and efficient during our stay. The breakfast was excellent. Our room was very clean and comfortable. There is limited car parking at rear of hotel at a charge of £10 for 24 hours."

"Lovely hotel for a quick trip to Wales celebrating our mums 86th birthday. Loved the history and, though somewhat dated, the rooms were comfortable."

"The staff were extremely helpful helping us in and out with baggage and helping us in any way we needed. The only disapointment I felt was not taking gluten free that seriously . They did have the bread but meals were another thing and two days I had not choice of sweet. Otherwise I would go there again if we can travel that far another year."

"There was a mouse in our room. We asked to move, and fortunately, there was a room available."

"Good hotel, great location. Clean and gfm.Staff helpful, breakfast very good."

"Good location. but not very clean. people bedding was bit smelly. Pet lovers may be fine with it."

"Our room was good, staff were extremely friendly and helpful, good wifi throughout, breakfast was delicious"