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"Clean well maintained"

"N/A"

"The room needs to be upgraded"

"Only thing missing was more kid's activities. It would have been awesome"

"The location is excellent - although not by the e bridge in downtown but still by the small stores that covers all interests and varieties. I wish the hotel offered free breakfast."

"The hotel was great, the location was great, our room was great BUT, when we arrived to the dining room at 9 in the morning, it was a disaster. Tables dirty, floor filthy, no milk, no eggs just horrible. I went into the little kitchenette and the girl was on her phone eating. I told her about the poor condition of the dining room but nothing was done, she just brought out some eggs and that’s it. When we left the dining room, the garbage bins were full to the top and garbage on the floor ……....

"My fiancee and I have stayed at this location for many years under different hotel brands, and have found our stays with Best Western to be the best. We have enjoyed our stays in Mystic, and our stay at the hotel has been a major part of them. Accessibility off of the highway and proximity to Old Mystic Village and Downtown Mystic are great and are a major reason we have stayed here multiple times. Looking forward to our next stay at Best Western Mystic."

"The room was not that high quality for the price."

"i love the movie theater in the hotel ! a wonderful addition to the hotel if you have kids to entertain"

"Location and price were great. Room in front of building was loud ie: sirens... Woman at front desk was not helpful at all upon check in, but the guy who was also there was very nice and thoughtful. Would go back."

"The property needs work furnature needs updating. A ventilation system needs to be installed to circulate air."