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"Nos encantó , excelente en casi todo"

"The location is great, just about ten mins walk to the Plaza Mayor and Sol station shopping area and easily accessible to other major attractions like the Retiro park, Gran Via street and Royal palace by foot or subway. There are a hundred cafes and restaurants around to choose from. It was clean and the toilets and showers in the shared bathrooms feel private (the dividers go almost all the way down to the floor) and the ac in the private bunk bed room we stayed in worked fine. Only complaint...

"Staff was decent, maintence was decent, the capsule doors are a bit flimsy, its location is amazing near the gran via, they have a vending machine so if you get hungry at the middle of the night it can be helpful. Overall it’s good, but it’s missing a few things."

"Rooms are small"

"The hotel is in a great location. You have access to most shops, restaurants and tourist attractions. The staff were friendly and helpful. I would recommend staying at this hotel."

"Staff was amazing"

"رائع كالعادة خدمة على اعلى مستوى ونظافة ممتازة جداً شكراً جزيلاً"

"Staff are not that friendly, security guards are not helpful. Hotel is in a good location"

"Loved my stay, the staff were extremely helpful and kind, the cleaners too did an amazing job , one even helped decorate my room for my friends birthday with balloons, highly recommend staying at this place , it’s also close to all the amenities you would need like supermarkets and bus nearby to town"

"نايس"

"washrooms were not clean at all / power sockets in the room were broken next to bed on 1 side"

"Needed the drop my bags earlier since I was arriving at 6 am in the morning. I sent a message to the property 3 days before arrival, I tried calling, and I tried reaching out via Expedia. I did all of that and landed nowhere as nobody ever replied to me. I was traveling with two small children and this property never replied a single message about dropping my bags for 9 hrs before being allowed to check in. If you are looking somewhere where there is going be a responsive front desk and good...

"Zugang benötigt 3 Codes, wobei die ebenerdige Eingangstür nicht mitgeteilt wurde. Zimmer 7 war ruhig zum Innenhof, Klimaanlage funktioniert. Aufzug vorhanden."