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"The hotel has wonderful views of the City, however, the service by the staff is awful."

"The location is great , the staff is excellent and very helpful, helped us booked palace ticket , museum tickets also helped to get a taxi for us when my uber price is ridiculous to go train station . The breakfast is so many varieties and excellent qualities. The staff made you feel at home . Wonderful hotel and excellent staff ."

"Está bien para estancias cortas muy buena ubicación cerca puntos estratégicos gran vía. Plaza españa y puerta de allb"

"A very comfortable hotel right in the heart of Madrid. Easily accessible by Metro, bus and on foot, with some really good markers around that will help you remember where your hotel is. If you love shopping you have easy access to a lot of them. if you want to attend theatre performances, again lots of theatres about. The City tour bus stops also outside when you do the old town route. What we loved is coming home to chocolates left for us by the turn down team. A sweet surprise after long days...

"Terrible staff, so rude"

"All ok"

"Clean room, only annoying thing was that the thermostat was v bright and right opposite the bed. Also, no window to the"

"I had a great stay. The staff were helpful, the maid service was excellent and the hotel was well located and a great value."

"La habitacion estaba super limpia, las camas muy comodas y limpias, el baño muy bien y atención 24 horas en la recepción "

"Clean room. Comfy bed. Modern and comfortable. "

"Wonderful! Absolutely worth it!"

"Z"

"Wonderful hotel within a walking distance from a lot of sights. Friendly and efficient staff. The hotel has an amazing sky bar!"

"Súper bien Ubicado , muchas tiendas alrededor, muy bien insonorizada la habitación, limpia."

"Excellent location, great value, and friendly staff. "

"Excelente hotel con una ubicación privilegiada en la gran vïa"

"Great location, that's about it"

"Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property."

"Considerar que la habilitación es sólo una muy buena habitación y nada mas. No tiene nada de malo, ademas de no destacar por sobre otros hoteles de mismo rango de precio."

"Muy amables todo el personal del hotel"