"We have stayed at several NH hotels throughout Spain and have always been very pleased with the property and staff. However, this hotel is terrible. The room was very small and the bathroom cramped. I cannot recommend it."

"Great location, stilysh room"

"My stay at NH Lagasca Madrid exceeded all expectations. From the moment I arrived, I was impressed by how spacious and well-appointed the room was plenty of space to truly relax and unwind after a day exploring the city. The cleanliness was impeccable; everything was spotless and clearly well-maintained, which made a huge difference in the overall comfort of the stay. Housekeeping did a fantastic job keeping the room fresh and tidy throughout my visit. The location in the Salamanca neighborhood...

"Room was clean and comfortable, housekeeping excellent, breakfast very good, front desk staff could try to be a bit more helpful and not as abrupt with their answers. e.g. "Could you call me a taxi? ..Taxi out there." "You owe for breakfasts. ...I paid when I arrived....No.... Let me check- oh I see ok" Some of this is a lost in translation problem but the effect is to make the customer feel like they are annoying the staff."

"Seamless checkin, good breakfast selection and clean. Great hotel overall!"

"Bathtub walls were mot to clean and it was very dangerous to go in the bathtub. The staff where not too cordial. The small refrigerator cabinet was broken ."

"كانت ممتازة بس يجب على نزلاء الفندق ان يعرفو ان المواقف الفندق بفلوس"