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"1800-era hotel so it has its own unique vibe, though a subdued one. YouTube videos of the hotel focus on ghost sightings. Can’t verify that, but I defy you —if you go to an upper floor, turn a corner and see long hallway—not to start mumbling to yourself…”red-rum, red-rum”."

"A1"

"Did not like late checking in only. 4:00 pm on check in although attempted to check in at 3:00. Still charge daily spa fee of 29.00 daily so it further limits our use with mandatory late checkin."

"Ceiling pouring from shower above, stained/moldy ceiling, dirty bathroom walls and dings and dents, floor filthy-had to wear shoes, blood stained towel and linens, room not cleaned, ripped towels, spiders/webs/bugs, terrible “breakfast” skipped, exterior door did not lock, managers? Didn’t care. Had to ask for help multiple times. They did not want to do anything Had 3 rooms in our party and all had issues. More than listed here. Back side looks like there was a fire? Would not...

"Tour guide for all three of our tours, Ashley, was amazing! The car lot attendant was informative and kind. She made us feel welcomed. The lady at the check in desk was outstanding and knowledgeable. The tours were great. The steam room was inop. The gym should have been more accessible. We cannot wait until 8am to exercise all the time with our busy itineraries. Beautiful overall."

"I just recently stayed at The Academy and it was overall a good experience. The room was clean, the staff was helpful and very friendly. The only issue I had was the morning breakfast wasn't refilled very well after the first rush went through. Breakfast was from 7-10am or something like that and my family and I showed up around 830am and most of the food was gone, along with condiments, syrup, orange juice/milk etc. It felt more like slim pickings, getting what little was left while you can...

"Everything they sell for breakfast was about $10 each for my daughter and I to get a sandwich 2 Gatorades and 2 slices of french toast was over $30. The lady behind the desk was very helpful and kind to us. Once you get past the lobby, it’s apparent that they haven’t done any renovations or maintained the rest of the property very well."

"Terrible experience :("

"The AC is too noisy"

"Great mid-level hotel. Clean, friendly, and convenient. Beds and pillows were great for a hotel."

"Property was classic travel lodge style, clean and well maintained. The staff was friendly and the breakfast was nice. Location was nice for views and a do-able downhill walk to Lake Estes trail. We enjoyed our short vacation stay there. Would stay there again."

"I was frustrated to hear about the parking fees at check-in, not when booking. Also, I prefer a paper receipt with charges listed at check out. I was refused and told an email would be issued which hasn't yet arrived, 3 days later. Charges have been billed but no statement explaining them."

"Beautiful hotel, and rooms!"

"Staff, he did not recommend what to do in town"

"The pool was closed for a good 7 hours of our stay, which for my 8 year old was rough. When asked about any accommodations due to the inconvenience, we were simply told no- that the pool eventually opened so that was that. Also had a poor check in and out experience. Won’t be returning."

"We had the best time. The room was clean, but I would say our particular lodge probably hadn't been updated in a while. The carpet was old and the walls could've used a good paint job. The room itself was nice and clean, though, and we loved having a balcony overlooking the mountain (an upgrade that was offered to us upon check in). We only used room service once, but it was a useful amenity later in our trip when we were tired and not wanting to get out. Love the pools, all of the lake...

"All good"

"All around great place and people."

"We had a delightful stay. The location, staff, and amenities were all excellent, and everything was just right. We truly enjoyed our time here and would love to visit again!"

"Very nice location, clean room, and very friendly staff. Loved the popcorn and smores! Nice pool and lobby. Overall very great stay."