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"Chop house staff were amazing. Check-in process was ow"

"Front desk workers were shockingly surly. All of them. Visibly looked like they hated their jobs, openly talking smack about guests when I was checking in. Really weird, and not just one crew — different people on different days… Maintenance staff in comparison were incredibly friendly. Solid bar and restaurant for a hotel like this with great staff. Reasonable room vs price expectation. I would just stay somewhere else next time with a basic level of hospitality where I don’t feel like a...

"Check in was fast, I like how check out is at noon instead of 11am like most places. Breakfast had a large selection and was delicious. Very clean."

"This hotel was clean and rooms were quiet. We got the a room with a pullout bed and two queens which was really nice considering our kids sleep crazy."

"Worked great for us. Room was spacious and bed was comfy. Staff was super friendly."

"This was one of the genuinely nicest hotel staffs I’ve ever encountered"

"Was very warm. AC was turned as low as it could go and it ran 24/7 but never cooled down fully. Ceiling had water damage/stains (8th floor). Kind of a sketchy neighborhood."

"Desayuno regular, no muy bueno. Los productos se acaban rápido y no abastecen el servicio con rapidez. En nuestro caso decidimos no desayunar en la estancia y buscar afuera otras opciones."

"The property and staff was great."

"Great location and views."

"Todo muy bien"

"Km"

"There is no fridge, or coffee maker in your room. If you want ice, the hotel informed me that only the ice machine on floor 8 is working. This is a 22 floor hotel. This hotel needs a serious renovation."

"The electronic door to enter the hotel worked only half the time. The hot tub in the pool area was closed for maintenance and seemed to have been closed for quite a while. The pool did not seem to clean so we did not swim, and the smell of chlorine was overpowering. The key card system to our room had issues - it was hard to open the door at times.The carpet in the halls was old. The breakfast was pretty decent."

"Leave money as a deposit, 100 dollars and the money has not been integrated into my account. They told me it would take three to five working days."

"Staff very friendly. Greeting you each time you come in. Fabulous game room with shelves of board games. Very nice clean room and pool area. Attention to detail and customer comfort very evident. Will definitely stay here again."

"Our family had a wonderful stay at Hotel. Our room was clean and spacious, and stepping out of our door each morning to sweeping mountain views was an absolute dream! We also enjoyed the continental breakfast each morning before heading to RMNP, as well as the free s'mores and popcorn in the lobby each evening. We also loved utilizing the pool, hot tub and playground in the afternoon after getting back from hiking. They were minor inconveniences like our TV not working appropriately and the air...

"Location, cleanliness, restaurant"

"Absolutely PERFECT ! Beautifully designed and decorated room. Property with a river running through it was beautiful and amazing ! Cool sitting area with fire pit and grill, next to the river. Couldn't be happier with our stay here ! Thank you !"