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"We had an amazing stay! They upgraded us to the Pent House “Unsinkable Molly Brown Room” 661. It was an amazing experience and will definitely be back!"

"good"

"Closest to Vegas you can get in Colorado."

"Great location and staff"

"Staff was great! Could have been more clean looking on the outside. Room wasn’t terrible"

"The hotel allows pets, and we had a bad experience with a neighbor who let their dog bark on and off all night. The staff tried to locate the room with the dog, but the barking was not continuous. After at least 4 calls to the front desk, they located the dog, but the dog continued to bark occasionally through the night. We enjoyed a lot of other aspects of the hotel, but not being able to sleep most of the night ruined our experience here."

"We didn’t get to stay in the Stanley proper but stayed at Aspire which ended up being ok because that’s where the pool and hot tub were located and my kids loved that. Rooms were very clean and amenities were satisfactory. Didn’t catch any ghost sightings but I imagine everyone walking up and down the hall right near your room if you’re staying right in the hotel would be annoying after a while or even just screw up if you thought you heard a real ghost or just people looking around. Anyways...

"The staff was amazing!"

"Inadequate parking"

"The pictures on line are COMPLETELY misleading. The place was made out to be a beautiful lodge. It is an old Motel 6 type of place that is very old. The room smelled like an old fish aquarium, the TV didn't work, at midnight the a/c stopped working, the shampoo in the shower was completely empty, the bed was HORRIBLE and probably the same one from Motel 6 days. The hot tub with pool was out of order. When all of this was explained the young man at the lobby desk just stared at me and wrote our...

"Everything and everyone were great. Im particular but didnt like the ac in the room. Couldnt sleep with any blankets on even though ac was set as low as possible. Wi fi wasnt the best but great overall with everything else."

"Beautiful!"

"Needs a bit of TLC on the furniture and the jet tub was leaking"

"Good service, but we not supposed to pay for parking"

"I wish I could rate my experience higher but this Hyatt lacks customer service. When I called the front desk, they put me on hold, then hung up on me. The issue was never resolved - the thermostat in the apartment is really hard to adjust and the hotel did not provide support. The bed was not comfortable, the fact that there was no duvet cover but triple sheeting instead, and the lack of any bathroom amenities reveal the cheapness of the place. The hallways are super noisy in the morning when...

"Comfortable bed and convenient location"

"the room was clean, the laundry facilities were helpful. staff was pleasant. the popcorn and smores were an added bonus! location was great!"

"Poor customer service, rooms are old and not overly clean. The price is purely paying for the view not level of luxury at the resort"

"El cuarto estaba limpio pero dañado los muebles el personal no fue muy amable tenían actitud de adolescentes el cuarto de servicio no fue muy bueno no lo hicieron diario tuve que bajar a pedir mis toallas limpias"