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"Amazing 10/10 highly recommend and definitely going back."

"Great location for the hot springs. This historic hotel is right across the street and within walking distance of restaurants & shops, right over the bridge. The hotel has a great restaurant located in the lobby offering a wide array of food & beverages. The rooms were clean and the staff was very friendly. Would highly recommend."

"Convenient"

"Overall, everything was great definitely will stay again"

"Clean room, friendly and helpful staff, quick walking distance to stores, restaurants, and bars. Very comfortable bed and pillows!"

"Loved my suite "

"Good location and "

"Me encantó podría volver a visitar ❤️"

"Staff was great, the views were beautiful, the food was amazing. Some items were a little pricey in the gift shop area. More than what they were worth but still an amazing experience. Solid weigh room as far as hotels/resorts go and an amazing time in the on site spa!"

"✌️"

"The staff were exceptional, Symphony & Mackenzie at the front desk were so accommodating, friendly and professional. Has to have the frigerator assessed & staff came immediately. Also, exceptional homemade chocolate chip cookies!! "

"Things property was a good value. The place is old, but clean. Shower was hot and bed very comfortable. The staff was nice. Parking was free and convenient."

"Awesome for families. Great location with convenient shuttle to resort. "

"Room service breakfast was 30min late, when we called to find out what’s happening with our service n their excuse was chef was busy. I ordered huevous rancheros and it consisted of 2 OE eggs, some black beans and 2 small corn tortillas. It was missing all the other ingredients. I expect good service, good food as well as good facilities- unfortunately we only got one of three. Also, was put in a single king suite instead of the two double that we cc reserved. We were told you were “over booked...

"The cost of overnight parking is ridiculous! The room was clean and comfortable. The staff was very nice. We loved the proximity to Union Station."

"Great Stay. Clean and friendly staff."

"Good room"

"Staff is unprofessional, lack customer service. Not consistent on information they provide. No accountability for misinformation. Wouldn't recommend this play and would never go back. Sandra, Leslie and Charlie were the 3 I dealt with and let's just say they are just there for a paycheck and not for the quality of service."

"Staff was helpful, room was clean and the property was beautiful "

"Ill be back! 😃"