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"Increíble"

"Poor customer service; worst staff ever; small room; far away from the center of El Poblado (25 minutes walk); over-rated; over-priced for their service and location. It's not worth to spend your money at Heiss Hotel when there are so many nice hotels at El Poblado. All in all, not recommended if you want quality and good location. "

"Best hotel that I have ever stayed in my life!!"

"Nice clean resort for family time and relaxing If you’re looking to party it’s not the place All in all a nice resort , good food and drinks Only thing I didn’t like was there was several times throughout the day and night that the power went out Staff doesn’t make you aware of this when checking in"

"Me gusta "

"Everything is very good"

"Es feo "

"The breakfast buffet and omelette bar are always great. I’d advise eating inside. Although the view outside is wonderful, the birds always look to steal some food. It’s very funny. "

"Always helpful and amazing to see when I come!"

"The property is very well maintained. The food and drinks are also good quality. The location is great and close to many things."

"Rooftop restaurant was very nice"

"Excelente hotel. Muy buena ubicación, y se siente seguro estar dentro. Cerca de todo, por su puesto. El desayuno no esta incluido, y no cuenta con aparcamiento. Todo lo demás, excelente!"

"The hotel is amazing, only downside is the rooms are a little on the smaller side but still manageable for 2 people. "

"Increíble experiencia todo impecable "

"Diseño Atención Ubicación"

"Beautiful stay! The staff ensured we enjoyed all Amentities at the hotel with a beautiful breakfast every morning with healthy options. The pool was breathtaking "

"All about this hotel is very good. Deliciosus breakfast, clean premises, beatiful atmosphere, nice staff. I would come back again to this beautiful hotel."

"Super bien la comida, el.personal y sobre todo la atención"

"Room was clean, breakfast was horrible "