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"Excelente, el mejor hotel de la ciudad"

"It took staff almost 30 minutes to figure out the online confirmation number..I paid for an upgrade room with queen size bed and pool view.. first room was 2 full beds and view of a brick wall… after another 30 minutes with front desk staff I was changed to a room with pool view but still 2 full size beds..so I just gave up.. the carpet in the hotel was ripped and very nasty…needs to be repainted and updated..it’s not worth half of what they are charging.. I would NOT stay there again at this...

"Clean room"