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"Great location and friendly staff."

"Great experience. View is amazing and staff were very helpful and kind."

"ممتاز جدا"

"Very clean and spacious. Able to see the Oriental Tower from the windows. Walkable to Nanjing Pedestrian Street. The only complaint was that it was a little far from Metro station."

"The room is quite large and clean. The sea view is gorgeous. The breakfast is crowded and quality is so so."

"Good"

"This was our second time staying at a Shangri-La, and it certainly did not disappoint! We previously stayed at the Shangri-La in Singapore three years ago, and this time we stayed at the Shanghai property. The hotel is beautiful, clean, spacious, and incredibly well located. It is close to the Oriental Pearl Tower and on the quieter side of the Bund, making it a lovely location for exploring the area and enjoying the boat trips along the Bund. After a busy day out, it was always a pleasure to...

"인터넷이 너무 느려 불편. 식당과 카페등 편의 시설 부족. 룸 서비스 음식의 질이 좋지않음."

"The Westin Bund Center in Shanghai is a wonderful hotel. The location was very convenient to both Yu Garden and Nanjing Road. Staff was very helpful and was eager to help us. Breakfast was good and staff was attentive to our needs."

"Très bien situé pour les activités et restaurants.Personnel ne parle pas beaucoup anglais mais avec les traducteurs ce n’est pas un problème.l hotel est très propre et sécuritaire avec un très bon choix au buffet déjeuner Qualité/prix un excellent choix.La télévision a brisé et 5 minutes après le réparateur était sur place. Aucun autre problème durant notre séjour de 10 nuits"

"At first I was happy that they put me in a room that is adjacent to the elevator. But it turned out that the room is not well insulated that I can hear and feel the noise of the movements of the elevator. So annoying and a downer to a supposed to be good experience with this hotel"

"Manager Snow from the front desk is simply the best, he made our stay so much easier—he even helped us to heat up the dim sum we bought earlier from the famous Cantonese restaurant Taotaoju, my hometown favorite! We have been living abroad for more than 35 years now, to be able to feel home again in China is a great feeling. Thank you Manager Snow and the entire team from the front desk!"

"we left the Hotel on the first day of our stay due to quality of services"