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"The best thing going for this property is its location. The rooms were not particularly clean and staff and housekeeping seem disorganized. We would return to our room with missing floor mat for the washroom or dirty towels. Of the 4 nts at least 2 our room was not cleaned until late afternoon. Breakfast is pretty good but the tables were often dirty and there is often lack of glasses or mugs for drinks. The elevator is a major issue in the morning and evening when guests are checking in...

"ممتاز جدا"

"，"

"We totally enjoyed our stay at this top rated resort. The highlight would be the aquarium and the Aqua Adventure Park, where hotel guests can have unlimited entry during their stay. All the dining restaurants were excellent quality and value for money. We had great service from house keeping, the concierge and front desk. In particular, Will and Hale from the Concierge Desk and Hale at the front desk. The only disappointment was that we did not have a buttler during our stay ."

"Excelente hotel , el mejor en el que me hospedado"

"The room was very clean & the employees were helpful especially Alan at the front desk. I would highly recommend staying here."

"The property was excellent in all ways would definitely return"

"Great location, very convenient and easy to get around. The room was clean and comfortable, and the staff were friendly and helpful. Overall, a pleasant stay. Highly recommended!"

"Good"

"service is crazy good and they have a 24/7 butler that you can text for anything via wechat. everything is amazing and extremely clean"

"Great!"

"We stayed at an executive river view room, everything was perfect: top notch service, great location, well maintained property, the river view is unreal. We will definitely come back."

"Very delicious breakfast with a lot of food variety. A lot of shops nearby!"

"The room is quite large and clean. The sea view is gorgeous. The breakfast is crowded and quality is so so."

"Clean and quiet. Friendly and nice staff. Great location to 外滩and shopping. Happy stay."

"Good location for tourists The housekeeper is very polite. Will be better to have another luggage Space."