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"Room was mostly clean apart from some age related marks in the room. Had a full kitchen although no appliances worked which is fine but a fridge would had been useful. No plug sockets near any mirror so my over half had to straighten her hair over the kitchen sink where there was a Mitton and use the coffee machine plug. Pool wasn't heated so wasn't usable. Paid for full English breakfast but all drinks I.e orange juice or coffee were chargeable. Of the two restaurants only one was open for...

"Fantastic location with great staff It’s a 400+ year old hotel and looks stunning, that age has it’s challenges and some internal corridors could use yet another upgrade Good pub and restaurant on site Would use again"

"The hotel was clean and okay. The rooms and hallways are dated and need an update. The front office staff were not very helpful and abrupt. Breakfast was good. Stayed only one night."

"The main house looks lovely but don’t be fooled. First room in the Waterhouse was a disaster the stench was awful! Mould and damp. Room was swapped but not much better, dirty and damage to the walls. The staff are just rude and unhelpful. Asked where breakfast was, directed to the main house. Stood for 10 mins being ignored by staff so approached a lady and asked, got barked at ‘we open at 7:30!’ Ok no one informed me and only asked if I could get a coffee as there was nowhere else to have one...

"Parking charge is changed recently"

"The bed was very comfortable"

"Hotel fully booked they send me to another hotel"

"Definitely needs an update and tidy up in the outside areas. Room was clean and modest."

"Poorly maintained ripped carpets to stairways poorly maintained rooms Restaurant closed apparently for maintenance so breakfast is in a little room just off reception not enough places to sit so went out for breakfast due to these issues so cant comment on the standard of food on offer."

"Had a lovely one night stay with friends."

"Excellent location for travelling by tube into central London. Very helpful staff. Bonus points for Aldi and Tesco nearby! We didn't make use of the bar or breakfast option so can't comment, but breakfast did smell very nice! Parking was easy. Would use again."

"Very nice pub / hotel immaculate. Rooms lovely with beautiful furnishings and fab shower . Super food both at dinner and breakfast and very friendly staff. Oh and very good value for money. Well done to all involved 👍"

"Very traditional pub/b&b needed renovation in areas but added to the charm enjoyed stay and had great nights sleep and the breakfast was good too would stay here again friendly locals and great staff"

"Seemed clean enough but was a bit of a dive. Noisy with fire doors banging. Parking to check in was difficult until got access to the parking thru the barrier, probably limited parking if you arrive late."