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"Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!"

"Hotel con excelente ubicación. A pasos del MUT y el Costanera Center."

"This is an excellent hotel. The staff is friendly and helpful. The rooms are up to date and comfortable. Breakfast buffet is well worth the price. Location in Providencia is near Tobalaba metro station, shopping at Costanera and MUT shopping centers, and several excellent independent restaurants."

"Excelente localización para descansar entre vuelos, muy buen servicio en general."

"Really enjoyed the poolside environment. Beautiful view and found a place in the shade to sit. "

"Nice hotel to stay in close to the airport, clean and friendly staff. There was only 1 person on reception so check in took a while and the line was close to the hotel entrance. There should always be two people on reception."

"Beautiful decor. Excellent location 4 min walk to metro. Lots to do close by. Would definitely recommend. "

"Muy limpio, serca del aeripuerto, comida deliciosa y desayuno incluido. Perfecto para descansar."

"Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out. "

"Pretty centric property with a nice balcony and clean."

"Hotel is nice. Gym and pool are well cared for. The staff somehow always looked bothered when we asked them anything. And the ladies at the buffet took forever to replenish the plates (and were annoyed with me asking) but quickly cleared all the food 5 min before the end of breakfast in record time. But the bellboys were very helpful! Also be aware the rooms are small but had wonderful ocean views. But the hotel is on a very busy street and cars were racing and people yelling ALL NIGHT long. It...

"The room is nice with decent size for 4 adults. The whole hotel is really nice. Nicer than I see in the pictures. I am so glad to stay here. "

"I would avoid this hotel at all cost. Robbers and thieves operate freely. Our luggage was stolen whilst checking out right infront of 3 reception staff who did nothing to stop it happening!!!!. They were also very reluctant to assist us when we asked them to call the police!!!. Our passports,credit cards,money mobile phone and ipad were stolen. We did not even receive any assistance from the hotel staff or management. I would definately never stay here there is something very bad going on at...

"Beautiful place to stay. Wonderful people. It did not disappoint. "

"Clean room with friendly staff. Some wear and tear could need some touching up but generally a very nice stay. Breakfast was very good."

"it was great! love the all wood design"

"Barely acceptable. Definitely does not meet the criteria for a star hotel"