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"Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!"

"Hotel con excelente ubicación. A pasos del MUT y el Costanera Center."

"This is an excellent hotel. The staff is friendly and helpful. The rooms are up to date and comfortable. Breakfast buffet is well worth the price. Location in Providencia is near Tobalaba metro station, shopping at Costanera and MUT shopping centers, and several excellent independent restaurants."

"Excelente localización para descansar entre vuelos, muy buen servicio en general."

"Really enjoyed the poolside environment. Beautiful view and found a place in the shade to sit. "

"Nice hotel to stay in close to the airport, clean and friendly staff. There was only 1 person on reception so check in took a while and the line was close to the hotel entrance. There should always be two people on reception."

"Great place. Great location. After 10 years of visiting Santiago I finally found the perfect place to stay. "

"Muy limpio, serca del aeripuerto, comida deliciosa y desayuno incluido. Perfecto para descansar."

"Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out. "

"Pretty centric property with a nice balcony and clean."

"Hotel is nice. Gym and pool are well cared for. The staff somehow always looked bothered when we asked them anything. And the ladies at the buffet took forever to replenish the plates (and were annoyed with me asking) but quickly cleared all the food 5 min before the end of breakfast in record time. But the bellboys were very helpful! Also be aware the rooms are small but had wonderful ocean views. But the hotel is on a very busy street and cars were racing and people yelling ALL NIGHT long. It...

"Clean. Good breakfast."

" The rooms are a nice size. Staff speak English well. Beds were comfortable. Ate at restaurant. The breakfast was good. Dinner has a good menu and food is good. The location is close to the old town core, Plaza de Armas. You can walk it, subway or take a taxi/ride share from the hotel location for a minimal cost. The taxi, what we used, was $15.00 Canadian the subway now accepts foreign credit cards for purchase of subway tickets that started in March, 2026"

"Beautiful place to stay. Wonderful people. It did not disappoint. "

"Clean room with friendly staff. Some wear and tear could need some touching up but generally a very nice stay. Breakfast was very good."

"it was great! love the all wood design"

"Barely acceptable. Definitely does not meet the criteria for a star hotel"