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"The hotel was beautiful but we had to wait an hour past check in time for our room, hurts thank you Carol yes"

"Safe and quiet location, yet near the center of the Providencia. Easy access to the public transportation, and good options for the restaurant. The hotel was well-maintained and clean, and staffs were friendly and helpful. I would revisit if I come back to Santiago."

"Stair stops lights were never installed. It’s was dark and I fell to a hard wood floor bruising my side quite severely. Staff send me two apples and a banana. I spent an entire day in my room because of pain yet hotel reluctantly waive one half of my last night only after arguing with them. Will never return"

"good one"

"Il est vraiment près de tous les sites et on peut tout faire à pied. Le métro n’est pas très loin. Ils mettent à la disposition des clients une machine à laver et un séchoir et ce gratuitement . Ils nous offrent de l’eau pure toute la journée par une fontaine d’eau"

"Buena localizacion, limpio"

"Helpful staff"

"Very caring and accommodating staff. We arrived at 1am and everything run smoothly. Thank you"

"Meh… great location though"

"We had the best time at Hotel Lago Grey - the staff were extremely helpful and it is set up to help you get the most out of your trip with the least amount of effort required. I only gave it 4 stars because whilst the view from the room is out of this world - some basic amenities like a kettle and provision of water were missing, and there was only one restaurant and menu of food options to choose from. However, the staff were super responsive and went out of the way to really help you. They...

"Place was nice located, but staff customer service is deficient, not so kind/helpful. Breakfast was nice."

"Great staff. Well located. Nice buffet breakfast. Clean rooms with comfy beds. Staff went out of their way to make our stay close to perfect"

"Sehr gute Lage"