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"The was our second time in the hotel. Strongly recommend! "

"Our flight was delayed 14 hours, so we managed to get a booking here, Juan was amazing and gave us an early check in so we could drop our bags and go out for the day in Santiago, location is handy to plenty of shops and not too far of a walk to San Cristobal. We also ended up having dinner before we went back to the airport, and the food was amazing. Should we find ourselves back in Santiago we will be sure to stay here again. Thanks Juan."

"The only problem with the property was that one of the two elevators was out of order. Otherwise, this is a great choice for travelers overlaying in Santiago. It is just a short walk to either terminal. It has a nice restaurant, reasonably priced."

"Tres propre personnel courtois, souper excellent. Les environs de l’hotel sont ternes avec peu ou pas de services."

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"Enjoyed our spacious suite with great view. Friendly staff at check in and at breakfast. The breakfast was very good with many options. Rooftop bar has a beautiful view and nice drinks and food too!"

"The lighting in the room was dim. In particular the space with the wash sink did not have any lighting. I found the shuttle ride fare to the airport was excessive—44,000 Chilean pesos."

"El upgrade al club vale la pena"

"Cristobal was amazing!"

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"Well located to airport and has a complimentary shuttle to terminals. "

"Excelente ma atención del personal y las instalaciones muy cuidadas y en perfecto estado."

"The staff is extremely helpful and friendly! Great view, quite new and clean. I also like the design style."

"Clean and spacious room "

"Hostal con las 3B. Lo único malo que no me gustó es que en las terrazas no aplican la regla de no hacer ruido para no molestar a los demás huéspedes, y en las habitaciones contiguas a la terraza se escucha todo"

"Food was really disappointing. Had the caesar salad and chicken was so tough. Very limited options. "

"The public restroom closed to the lobby was dirty and smelly,one of the toilets won’t flush.I told someone at the desk but nothing was done."

"Un Lugar increible.. la habitacion muy comoda y con una vista increible.. el desayuno super completo y todo muy bien presentado. Lo mejor la calidad del servicio, la amabilidad y predisposicion. "

"It’s a great property with a fantastic location. The guided tours are excellent. Let down a little by slightly tired rooms. Hotel need a refresh but staff and location are the best!"

"Wir hatten ein Superior Zimmer mit Kingsize Bett gebucht. Die Superior Zimmer sind in einem separaten Gebaeude untergebracht und haben einen super Blick auf den Lago Grey und die Berge. Meine Empfehlung, um die tolle Lage des Hotels rundum geniessen zu koennen. Die Sauberkeit ist top, sehr gute Dusche."