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"Really nice stay"

"Staff are helpful and friendly breakfast was great and plenty of selection "

"This is an excellent hotel. The staff is friendly and helpful. The rooms are up to date and comfortable. Breakfast buffet is well worth the price. Location in Providencia is near Tobalaba metro station, shopping at Costanera and MUT shopping centers, and several excellent independent restaurants."

"I chose a room with 2 queen beds, but the size of the beds are much smaller than normal double. "

"Ok "

"Tout était excellent "

"Breakfast was outstanding! We bought food to cook, but our stove did not work. We had daily maid service. Filtered water was avaiable free of charge in the lobby. Very quiet and immaculate environment. We would stay there again!"

"Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out. "

"I don’t usually leave negative reviews, but this hotel was a big disappointment. From the moment you walk in, there is an unpleasant smell in the lobby. The chairs look dirty, as if people were standing on them, and the carpets are stained. The walls—especially near the elevators—are visibly dirty and poorly maintained. The room itself also had a bad smell and did not feel clean at all. What’s frustrating is that the hotel actually has potential—it seems relatively new—but it’s clearly not...

"This is a very nice hotel, however they fail to communicate there was not every day clraning service, it was every 3 days and also did not provide clean towels every day"

"Beautiful hotel in the perfect location to explore the are. Staff was very attentive and did everything to make sure that the stay was fabulous and unforgettable. "

"No desayune"

"Valentina at the front desk was fantastic. She was super welcoming, gave us updates on weather and went above and beyond on answering questions. I had a question earlier in the morning that she did not know the answer to. Most people would have just let it go. Valentina got the answer for me later that morning and sent it to me via Whats App! The hotel serves breakfast and dinner, but not lunch. That was ok since we were out in the middle of the day. My only complaint was the wi-fi. It...

"The public restroom closed to the lobby was dirty and smelly,one of the toilets won’t flush.I told someone at the desk but nothing was done."

"It’s a great property with a fantastic location. The guided tours are excellent. Let down a little by slightly tired rooms. Hotel need a refresh but staff and location are the best!"

"Clean room with friendly staff. Some wear and tear could need some touching up but generally a very nice stay. Breakfast was very good."

"Hostal con las 3B. Lo único malo que no me gustó es que en las terrazas no aplican la regla de no hacer ruido para no molestar a los demás huéspedes, y en las habitaciones contiguas a la terraza se escucha todo"

"I wanted to give them 5 stars. The hotel is lovely, clean, and quiet. They also have a great breakfast. However I had one event that was not handled appropriately. My dinner bill was $5 incorrect based on their error. They called my room twice and the next morning demanded I pay the $5. I only had USD, so I paid. And then they subsequently added it to the credit card bill as well… I felt their desire to get the $5 was a bit much and really was not worth getting a lower rating for such a small...