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"Absolutely fantastic hotel, great staff, rooms are lovely and spacious. Breakfast selection was great."

"Breakfast"

"The bar food was good value for money. The Hotel staff were very courteous and helpful, often going the "extra mile" to make our stay very enjoyable. The room was very comfortable and we noticed that a fan had been provided to help with the current heat wave. We love this place as it fels like home from home"

"Check in staff very friendly and room and bathroom were spotless. Amazing mini apartment with fridge, microwave, hob, toaster and kettle right in the heart of Liverpool. 5 minutes walk from Liverpool Lime Street Station."

"Nothing unique about the hotel, very dated, beds very uncomfortable street noise was horrendous, with noise from local bars and student bar outside our window, road traffic noise was awful. We couldn't sleep because of the noise from outside and inside the hotel with drunks causing so much noise in their rooms. Very disappointed with our stay, had to ask 3 times during the day for extra duvet to pad out the mattress, staff very short on reception with people waiting ages to be dealt with. Very...

"very clean, staff were vert attentive with out being intusive, a difficult balance. All staff were very professional and welcoming. We would definetly stay again."

"Great location and facilities, top stay."

"Great location and friendly staff. Very quiet room."

"Upon entering our room, we experienced water leakage in our bathroom. Maintenance responded promptly and repaired . The leak reappeared on 3 more occasions and maintenance promptly responded with temporary fixes. We have informed management and requested some reimbursement for our inconveniences. Awaiting response."

"Clean room nice size bedroom very warm though and window did not open and could not get a.c to work breakfast very nice but long wait "

"Walking distance of the restaurant that we had booked Huge, very comfortable bed Good cooked to order breakfast Helpful reception staff Luggage storage after checkout The balcony Very basic compared to other 4 star hotels that we have stayed in in Liverpool, bathrobes, however, no bottles of water, shower cap, tissues, conditioner No welcome drinks/ cocktails on check in Only sufficient towels for one person when there was 2 of us The panels between rooms on the balcony were missing on...

"Staff very helpful and polite, Aemond was fantastic looking after all the wedding guests. Had a lovely 2 days, thank you,"

"Very clean room and bathroom, full length anti slip mat for the bath. Excellent tea could have done with more on the room. Hotel close to town centre and easy to find. Advise that you patk in the car park under the hotel, entrance is before the hotel car park entrance. Pool, sauna clean and relaxing environment"

"Location is ideal"