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"Wonderful! Breakfast buffet and evening meal was superb. Room fabulous."

"Within a short walk from the centre of Chester. Good railway links to both Liverpool and Manchester. Nice relaxed atmosphere."

"As always a great stay, use this hotel very hotel when staying in Liverpool, clean, convenient and staff friendly and helpful."

"Great stay."

"There was an issue at check in regarding our family room whereby the expedia booking info hadn't pulled through correctly to the hotel. I would recommend emailing the hotel after booking to reconfirm everything. The family room was a decent size, although towels were stained and the free mini's were half used. The pool facilities were lovely. The pool was a little chilly, but jacuzzi very nice and warm."

"Amazing staff on reception. Great rapor with them. Location and room fantastic. Very loud on a Saturday night from partying, but that’s somewhat expected."

"On upon checking , the staff were amazing and smooth check in , The room itself could have had a bit of attention , windows don’t open , heating can’t switch off and mattress was rock hard , the bathroom looks brand new and the shower was amazing with but the bathroom sink took about 10 -15 mins to drain away . The check out was also very quick . Also there’s a booking taxi screen in reception which was very handy"

"Rated 4* - on what planet? Completely bereft of any facilities. Room was small, dark, aged and tired. Stay in Liverpool every 2 weeks and thought I’d give this ago - if"

"Me gustó que es un lugar moderno, de fácil acceso, con ascensor, cerca a todas las amenidades, muy limpio, con suficiente espacio, el personal eficiente."

"When in Liverpool this is only hotel i will stay in. Reception staff especially April very helpful and professional."

"We were kept awake all night by the people upstairs. Not cause they were noisy but cause all rooms have wooden floors and you can hear every step. The finish in the rooms was poor, bits of paint on the wood, chipped walls, and the windows were really old, couldn’t be opened and you could hear everything from outside. We booked it for the spa for my husbands 50th, and were informed on arrival that we had to pay to use the pool. £45 each and that was discounted for that we got a swim in the pool,...

"Staff was okay., property was clean and room was okay. Parking was dificult most of the parking was full and the parking bays had worn away with time meaning people without disabled badges was parking in them leaving us to park further away then was good for us that should be addressed, a room we booked had no window in it which it should have been said or declared before hand it had no window as one of us has severe claustrophobia and had to argue to be changed to rooms which probaly should...

"Stayed there to celebrate a Beatles fan's birthday. Perfect hotel. Spacious, clean and comfortable room. Helpful and polite staff. Plenty to eat for breakfast."

"I’d booked for a room in the Queens Wing however was given a room in the Kings wing. The room was quite dated, the carpet was old and lots of wear and tear. The room and corridors were musty smelling. The reception and bar area have been refurbished since my last visit however the rest of the hotel still needs work!"