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"Hotel/ room amazing staff lovely Very disappointed never got to use the Spa fully booked when we got to the hotel. Think you should be told when booking about the spa"

"Mostly everything was good and the bed was comfy. Reason for only 8 rating is because the fan that was in the room was covered in dust (obvs never cleaned), room was a bit noisy as right next to busy road (glad we had brought earplugs) and the breakfast was pretty basic. But, all said and done we enjoyed our stay and I would come here again."

"Perfect location. Perfect staff"

"Clean room, staff helpful, breakfast fabulous and hotel light, airy and love the bar area."

"Recently upgraded large roomy suite, quite, good breakfast"

"The staff were helpful and friendly. The room is small and outdated; the carpet and bedding are not clean. Breakfast is way below expectation for the price it charges me (~£40 per day)."

"Clean room providing all that you need other than an iron. Not much space to work but plenty of space on ground floor."

"We were very happy with our stay. When we booked it worked out cheaper than your standard travel lodge/premier inn so we where worried the images online wouldn’t match the experience but we where wrong! Sure the rooms could maybe do with a lick of paint but overall we were very happy with the apartment. The location was brilliant for being so close to the middle of the city, rooms where clean, staff where very friendly and the air conditioning was a dream with how hot the day was. One thing we...

"Great location, friendly and helpful staff and air con that works!"

"Awful hotel, completely outdated. Is like something from the Adam’s Family. Small double beds with single pillows on the bed, mouldy walls, small fan provided to cool the rooms in the hottest day of the year."

"Great location."

"Lovely room, well appointed. The staff were really helpful and lovely. A great stay all round. No negatives whatsoever. Very convenient for the city but also for the motorway network. The spa was one of the best I've visited on a hotel site. Recommend highly!"

"Food was good in bar and breakfast excellent. Pool and facilities were great"

"Very poor and unhelpful staff with particular regard to the air conditioning not working and hotel rooms being over 30 degrees making it very uncomfortable to sleep"

"It's located in a really good area. Room was clean, hotel was quiet. I was there for a day, no complaints"

"Nice hotel, staff were pleasant on check in. Room easy to find. I like the darker look of the room, it’s easier for me to sleep. However unfortunately we didn’t sleep very well as the room was just so hot. There was a desk fan thankfully, it’s just unfortunate that the weather was warm & so we were only pushing around hot air. Bed/pillows were comfortable. Decent sized room. Slight noise from other hotel room doors banging shut, but not much can be done about that. The location of the hotel...

"Great location, great room and friendly staff"

"While the Hotel is in a super location it is in need of updating. There was no drawers in the room to put clothes in and room157 had water dripping from a light fitting in the bathroom. This has obviously happened for some time as there was staining on that part of the ceiling. I reported this to reception as we checked out. There was no lu brush and we had to ask for another toilet roll as only one half used was provided. The food was average. Not somewhere we would stay again"

"It was OK. Bed was comfy but the room could have done with a proper deep clean. Bathroom although seemingly clean on surface smelt like wee and we had blood on our curtains (we didn’t see this until the morning) - we would have asked to have moved rooms if spotted when we checked in. We were just in a rush at check in to drop bags and get to a concert. Location is good."

"Excellent location, very clean room and all the staffs were very helpful. I had very squeaky set of wheels from my suitcase and was able to borrow a can of WD40 from maintenance to solve the issue. Very helpful!"