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"Breakfast good and air conditioning. Rooms excellent."

"Everything Wes fine"

"Very helpful and friendly staff!"

"Rooms were small. Very little service. Gym opened 7:30 which doesn’t work for business people. Staff was nice"

"Very modern. Close to everything."

"Perfect location for the three graces of Liverpool and the lady in reception was a star making sure we had rooms with a perfect view of The Liver building."

"Clean room, staff were great and friendly."

"Great location grand room"

"The hotel lobby and the room I stayed in had been recently refurbished. Other areas of the building were tired and not to the same standard. The tap water in the room ran yellow for a while and the shower didn't drain. The hotel is under refurbishment so hopefully when it's complete the experience will be consistent throughout. On a whole, it was good value for money but not as modern/fancy as the pictures portray."

"Nice stay and having a small gym was great. Staff all very helpful"

"Everything you needed"

"Hotel in perfect location for exploring Liverpool, close to docks, shops and numerous places to eat. Hotel is excellent value for money and Raphael, Gill and the team are so friendly and nothing is too much trouble. We would definitely stay again."

"Found it really clean and amazing for the price. Excellent location and friendly staff."

"Everything was really good, location is excellent. Little hiccup at breakfast as on both days the coffee machine didn’t work but the staff soon made coffee in the back and brought it out . Would highly recommend."

"A lovely property with tasteful decor. All the staff are very pleasant. Palm Court restaurant was really nice, and the gym and swim facilities were good. The Sunday carvery is excellent and complimentary products in the room a nice touch. Not a lot of seating in the bar if wanting drinks only, most of it is for eating. Similarly, car parking is at a premium with a wedding on. Changing rooms are quite small, and could do with a spin machine for drying trunks (many have these now)."

"Staff was friendly and helpful. Loved listening to the seagulls as I fell asleep."

"Lovely hotel, our stay was amazing as always!"

"We only stayed for 1 night with our dogs, the grounds of the hotel are stunning with lovely views. We were only given 1 bottle of water for our room, when booking I was advised the additional supplement for pets would ensure plenty water in the room, this was not the case but we had plenty with us anyway so didn't see the point in mentioning it. We pet friendly restaurant was lovely albeit dirty wine glasses on the tables covered in lipstick. The starer came out way to quick literally took our...

"Great reception staff. Goof place to stay close to centre and zoo"

"The staff were fantastic and very helpful. The location was excellent, and everything was extremely clean. The bar area was beautiful and very Instagram-worthy, making it a great spot for photos."