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"Cleanliness, friendly, hospitality "

"The room was perfect. Spacious and beautiful. We also had a little balcony that we could see to the ocean and it was so beautiful. The staff was also very friendly and professional and super helpful. We also went to their spa services and it was so relaxing and beautiful. We had such a good time in chania in general but going back to the hotel to rest and relax was equally as great. Thank you. "

"A great hotel. Our room was really comfortable and spotlessly clean. The staff are all so welcoming, friendly and can’t do enough to help you. Great set up and ideal for a holiday. "

"Poolside seating comfortable Clean decent sized pool Comfortable room Very clean"

"Staff amazing. Clean rooms. Great swimming. Can't wait to return. "

"Staff and services was impeccable!!!"

"The food was terrible, i ordered a Margherita pizza and got a cheese pizza with so much cheese it could gag a person. The room and location were very nice and the staff were all very friendly "

"An absolute gem. The private beach is much nicer than the photos, perfect for snorkelling, the two pools are great and all the amenities kept in great condition. Rooms are spacious and clean. Staff always friendly. It’s probably the best hotel anywhere near this price, fully recommend!"

"Facilities are great, as is the service. The only (minor) downside is location is somewhat outside Chania. Taxi is €15 and is easily booked by the hotel. We would definitely go again."

"The room was spacious and comfortable, breakfast was wonderful."

"Es war alles perfekt"

"Great location, clean room, friendly staff, great breakfast. Special mention to Manuel the restaurant supervisor who was very courteous and helpful. Will stay here again."

"Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in. The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again. Thank you so much!!!!"

"Nice breakfast, great location, nice view/balcony"

"Our go-to hotel for stays in Chania; well maintained hotel with comfortable clean rooms, friendly staff and an excellent breakfast service with eggs etc cooked to order as well as an excellent cold buffet selection. "

"Had a lovely stay at Alcanea in the off season, it’s a great location in Chania Old Town. Kyriaki couldn’t have been more helpful and supportive with any requests I had for things to do or organising taxis etc. The building has a lot of character and history "

"Amazing customer service. Faultless."

"Friendly staff, great breakfast selection, beautiful views, convenient location. Would highly recommend!"

"The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!! "

"Questo albergo è stato sicuramente una bella esperienza! Ci siamo trovati benissimo fin dall’inizio. È diviso in due parti con una piccola stradina che lo collega al lungomare di Kalyves. Ha due piscine, due porzioni di spiaggia private, bar a bordo piscina e ristorante interno ed esterno con affaccio su un piccolo fiume che sfocia nel mare! Un’oasi di pace e relax! La struttura è ben organizzata ed offre anche la pensione completa che consiglio assolutamente. La sera trovate spettacoli per...