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"This Sonesta is always excellent. It is connected to the mall and it is very great in service and in hospitality. The pool is great and breakfast is free. That is a good selection perfect part of valued a part for going to the mall with many restaurants and shopping."

"Very good breakfast and the staff was very helpful."

"Property was great before but now is in quite decay condition starting from rooms and social areas, etc. Front desk staff Mr Richard exceeds in Custommer attention. AC was fine."

"Small but good for a short stay"

"Excelente hotel, buena ubicación, pésimo servicio!!! Es un hotel y cierran el restaurante a las 2 PM en domingo..."

"La piscina es bonita, tiendas sercanas no hay"

"No Hot Water/ No toilet seat / no Shower ahead / water leak under sink / no one ever clean property / road to walk to nearest store was dirt and potholes / not safe according even to the staff / "

"The apartment was not ready on the day of booking and the host moved the days to add an additional day on the end of my reservation instead of refunding what was due when we did not check in on July 4. Also, the host stated the apartment would be ready by 12 while we waited an hour and a half in the lobby for the apartment to become ready after a short clean."

"La peor experiencia que he tenido con un hotel de hotels.com y el peor servicio de respaldo por parte de la plataforma…. Una gran decepcion tras años de uso…"

"La habitación muy cómoda, tal como las fotos, el servicio de la señorita que me recibió mejor que excelente, muy amable "

"While the staff were quite accommodating, the day time manager was quite rude. The room we had booked on the site wasn't available but she refused to even acknowledge that the room even existed. Since there was a festival on we had little choice but to accept another room at the higher price of the original booking."