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"The staff is wonderful and extremely helpful 💕"

"The staff was exceptionally courteous"

"Warning!!! Upon arrival the Receptionist requested that I cancel my reservation made on Expedia.com in order to charge a higher walk in rate. I refused and demanded the online booking reservation be maintained. I witnessed this action when several guests experienced this during their check in. This is totally unacceptable in the industry. Bookings/Expedia/Hotel.com should address this with this establishment. It reflects back upon you. "

"Good "

"Meidän perhe viihtyi niin hyvin, että jäimme vielä yhdeksi ylimääräiseksi yöksi. Huoneet ovat hyvin varusteltuja, perhehuoneessa oli hyvin tilaa ja iso kylpyhuone. Pihalla oli keinut ja uima-altaassa oli lapsille matalampi puoli. Aamiaisella oli tarjolla talon omia herkkuja, kuten mangohilloa. Palvelu oli ystävällistä ja taksikyyti lentokentältä oli erittäin kätevä. "

"The facility and staff was very good."

"Yes, room was extremely clean, the staff were very courteous, breakfast that was included was freshley prepared."

"Dear Management On April 17, 2025, through your online booking link,  I made a reservation and paid with my Mastercard for a hotel room at Residence Yipene in Ouagadougou, Burkina Faso from April April 28 - May 4, 2025. Upon arrival in Burkina Faso, I was shocked that there was no such a hotel as advertised on booking site. The building was not in use.  I had to make other arrangements for my stay. I am therefore requesting a full refund of my paid reservation in the amount of 208,26 € Please...