Hotel with a Concierge in Catalonia from SAR 991

"Nuestra estancia NO fue agradable, el aseo de nuestra habitación dejó que desear. Se notó que las tazas de café solo las enjuagan, no las cambian pues use una para una medicina pegajosa y en la noche tenía un poco pegado al fondo, y la cucharita pegajosa!!! Las fundas se zafan de las almohadas, mismas que no tienen una funda propia y se ven las almohadas tal cual son, muy desagradable. La regadera salpica tanto que moja el papel de baño y todo el piso. Se acabaron los kleenex y no los repusieron hasta el tercer día y eso porque les dejé una nota. Dejamos un vaso usado de un brandy que nos trajeron del bar y nunca lo recogieron. En cuanto a la habitación, se ve que medio lo “modernizaron” pero bastante chafo, las puertas del closet no cierran y así muchos, muchos detalles que yo no puedo considerarlo arriba de un hotel tres estrellas."

"The hotel was in an excellent and safe location, we could walk to most places or take the close by subway. The room was spacious and the balcony and windows that opened allowed for enjoying fresh air and scenery while in the room. The breakfast buffet was delicious and all staff were friendly, polite and welcoming. I would definitely choose to stay here again!"

"Room and bed size are good, cleanliness 10/10, staff responsive and helpful. Spa is nice small pool and sauna , steam room was not working so didn’t get to try that. We had dinner at nobu that was overpriced and not worth it didnt enjoy the food (I do like Japanese food generally). However I don’t eat sushi or raw fish so this may be appreciated by those that do. When we arrived two of the bed slats were on the floor staff fixed the issue when we brought it to their attention. No issues after that with the bed. Good customer service. Hotel has a nice vibe. Would stay again and eat elsewhere."

"The hotel is situated in an excellent, central location and the rooftop terrace view was out of this world! The breakfast was exceptional…12/10! Saying that, couldn’t ever reach front desk, mould in the shower (ceiling and floor) and the paint was peeling in the shower, water sprays on the floor despite efforts to guide the shower head, and there were no face cloths. Lastly, only one English Channel on the tv and the light by the door is in the way when trying to open it for fresh air."

"Regarding breakfast, I think they should improve it; there's no variety at all, and the products aren't high quality. I don't think the staff at the front desk are adequately trained to handle any of the paperwork."

"Clean room staff great friendly bar nice but breakfast I don’t recommend to expensive no made to order eggs or omelette not worth it😎"

"Great location. The staff was really friendly and helpful. I would definitely recommend it and I will visit it again for sure"

"Clean room ,nice 🛌 "

"The beds were so comfortable! We were sad we only stayed one night because the bed and sheets were so great. The room was clean and quiet. Staff were very helpful and friendly. They stored luggage for us since we were early for check in. It is located in the train station which made traveling easier. We would stay there again if we ever were back in Barcelona."