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"I was awakened at 12.20am by the guest next door slamming his door. I rang Reception and they said they would have a word with him. That didn't work. The next night he woke me up at 4.30am. I rang Reception: the receptionist said they couldn't hear the door slam (I was on the 5th floor). When I insisted, they moved me to a room that was badly in need of refurbishment. They have not yet agreed to refund me for the two sleepless nights, despite admitting that the behaviour of the guest next door...

"Beautiful and big hotel. Nice balcony. Amazing views from everywhere. Easy parking. Good restaurant. Bed and pillows were not super comfortable however. High class. Not too far from city center."

"Excellent parking nice staff clean throughout"

"Loved this hotel. Location was perfect. Hotel was peaceful and clean."

"Awesome place to stay. Strongly recommend!"

"Un accueil chaleureux La salle de bains ne dispose que d’une baignoire. Pas de table de nuit ce qui n’est pas pratique 1seul cintre dans l’armoire Difficile de trouver un endroit pour poser les affaires"

"The staff were very welcoming and helpful. The hotel is in a stunning location, fight next to the Cathederal. They have their own garage, but there's no direct access to the hotel from there. However it is very close by. Buffet breakfast was very good. Some of the hotel rooms are a little dated, but they're clean and have all you need."

"Very central to all places of interest. great breakfast friendly staff."

"Hotel moderno, muito bem localizado e excelente atendimento da equipe."

"Really helpful staff and really good and varied breakfast"

"What a beautiful renovation and serene environment. These are basic rooms and not luxurious. No A/C, but the rooms are clean with modern bathrooms. The property has a lovely central square that the hotel rooms surround, that is peaceful and charming. Gorgeous biblical art and grand arches can be seen throughout the common spaces, and act as a reminder that this building was originally a convent from the mid 1600s. The breakfast was adequate and overall makes your stay feel very welcoming. I...

"Carmen at the front desk was amazing!!! Excellent breakfast! Comfortable bed👍‼️"

"Beautiful hotel. 100% recommended"

"Excelente ubicacion y habitaciones amplias."

"Wonderful stay, very helpful staff. Room was gorgeous with an amazing view. Highly recommend."

"Muy recomendable ."

"Nice rooms, very few amenities, no coffee in the rooms, Outdoor pool was not open yet, but looked ready, (34 degrees outside. People sitting in the lawn, lounge chairs weee locked up , asked to pay 12 euros each to use the indoor pool!!! Was once a nice hotel, a little dated and will nickel and dime you. Stuffy atmosphere"