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"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "

"First I will like to start off by saying the staff here is amazing ! Franklin at the lobby bar was very nice to us from morning to night he kept us entertained with conversation and drinks. Also Fernando and Alfredo the bellmen at the entrance of the resort helped us out during our entire stay. With transportation and even recommendations for restaurants and places to go. Ashley at the front desk that checked us in was also very friendly and informative. I honestly want to say the downfall to...

"We booked 5 nights at Lopesan in Punta Cana to celebrate our daughter’s birthday, arriving 4/25/26. At check-in, before we even had a room key, a staff member aggressively pitched a “Unique” upgrade — claiming the included food was “no good” while Unique offered far better food, lobster, a private buffet, a private beach with drink service to your chairs, and a private pool. For our daughter’s birthday, we agreed. The next morning, the Unique buffet was shocking: a tiny, sweltering room with no...

"Yes everything is clean and confortable "

"Great resort and everyone was helpful. Wish there was a hot tub on the adult side and more night entertainment"

"Never had to rush for a lounge chair at this resort! It's not fancy, but really had everything we needed for a fun and relaxing trip to PR! Everything was kept so clean, the staff were kind and helpful without being intrusive, great hospitality! We traveled with friends and had two teens with us. There was plenty to do (soccer! Volleyball! Corn hole! Tennis! Bball! Water aerobics! Meditation!) and young and old(er) we're happy. Construction of a new horn next door will likely impact the noise...

"This is one of the best resorts I have ever stayed at. All of the employees were so polite, helpful, and friendly. The food was amazing. The entertainment was perfect. The resort was clean. They were so accommodating in so many ways anytime I come to the Bahamas. I am only staying here. Mark my words."

"Staff helpful snd friendly. Food is expensive but i knew that when i booked the vacation"

"Spent a week at the Serenade All-Suites in Punta Cana (adults only) April 21-28. We did not purchase the Elite package & I feel it was not needed. We did get the Elite check-in & a butler which was a perk of Expedia (they said). Glady, Chayrel & Jorge were great! Being on the adult side, we had access to the family side, except the à la carte restaurants. We also had access to the rooftop pool/bar & we had a free hydrotherapy session that we did book for the day before coming home via the lady...

"Everything was unreal "

"Good resort for kids! Concierge was a little too aggressive on their sales of character meals and slime experiences. No additional help was offered for other things ie tours, dinner reservations (like a normal concierge). Once they realized you weren’t paying extra, they were done with you. Meals were ok. Lots of kiddie options. Also, could use some more entertainment in the evening for kids."

"Everything was nice!"

"Family friendly"

"Nice room with ocean view, very clean. Nice beach and pool. The only downside is that it gets very crowded from 11 to 3 because of the cruise ships. Overall very good for a few nights"

"Everything was great, preferred is the way to go."

"Almost perfect. Beach could have been nicer, Italian restaurant was less than appealing and times in the store are just highway robbery. Room was great, entertainers were great, buffet and steakhouse were great."

"This hotel is must go!!! if you are looking to have a wonderful time in Jamaica at an All Inclusive Hotel. When first arriving you are greeted very well and given drinks, but if you don’t drink no problem. The hotel lets you feel as though you dont have to lift a finger to take your bags or do anything, but relax from here on, which is reassuring for the amount that you pay. Check-in process wasn’t too long but if you don’t get there early you will wait a bit in the line. After check-in has...

"BEST VACA IN A LONG TIME- WILL BE BACK"

"I love everything about it I will be coming back soon thank you!"

"We stayed four nights as a family of four. It was our hub for a vacation. LOVED the breakfast with the omelet bar and the free happy hour. Kids spent lots of time in the pool. We used the patio restaurant and the grab and go cafe and both were good. We also walked to Isla verde beach - easy 2 blocks and used the hotel umbrellas, chairs, and towels. Parking was easy in the attached garage but they charge $25 a day plus tax which I hadn’t realized was extra. The room was spacious and clean - only...