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"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "

"First I will like to start off by saying the staff here is amazing ! Franklin at the lobby bar was very nice to us from morning to night he kept us entertained with conversation and drinks. Also Fernando and Alfredo the bellmen at the entrance of the resort helped us out during our entire stay. With transportation and even recommendations for restaurants and places to go. Ashley at the front desk that checked us in was also very friendly and informative. I honestly want to say the downfall to...

"so clean and beautiful!"

"Waste of money - don’t book"

"There was a cockroach crawling in our hotel room. I also saw another one near the entrance of the hotel upon leaving. Overall, it was a nice hotel but I am worried about the hygiene and cleanliness of this place."

"Always amazing time"

"This is one of the best resorts I have ever stayed at. All of the employees were so polite, helpful, and friendly. The food was amazing. The entertainment was perfect. The resort was clean. They were so accommodating in so many ways anytime I come to the Bahamas. I am only staying here. Mark my words."

"The staff was very helpful and friendly "

"Spent a week at the Serenade All-Suites in Punta Cana (adults only) April 21-28. We did not purchase the Elite package & I feel it was not needed. We did get the Elite check-in & a butler which was a perk of Expedia (they said). Glady, Chayrel & Jorge were great! Being on the adult side, we had access to the family side, except the à la carte restaurants. We also had access to the rooftop pool/bar & we had a free hydrotherapy session that we did book for the day before coming home via the lady...

"Loved it "

"Good resort for kids! Concierge was a little too aggressive on their sales of character meals and slime experiences. No additional help was offered for other things ie tours, dinner reservations (like a normal concierge). Once they realized you weren’t paying extra, they were done with you. Meals were ok. Lots of kiddie options. Also, could use some more entertainment in the evening for kids."

"Everything was excellent ❤️"

"Family friendly"

"Our room was not cleaned daily during our stay. Even though we never placed the ‘Do Not Disturb’ tag on the door, housekeeping did not come inside to tidy the room. Instead, they left coffee, water, and towels in a bag outside the door. For the price and level of service we expected, this was disappointing."

"Everything was great, preferred is the way to go."

"Almost perfect. Beach could have been nicer, Italian restaurant was less than appealing and times in the store are just highway robbery. Room was great, entertainers were great, buffet and steakhouse were great."

"This hotel is must go!!! if you are looking to have a wonderful time in Jamaica at an All Inclusive Hotel. When first arriving you are greeted very well and given drinks, but if you don’t drink no problem. The hotel lets you feel as though you dont have to lift a finger to take your bags or do anything, but relax from here on, which is reassuring for the amount that you pay. Check-in process wasn’t too long but if you don’t get there early you will wait a bit in the line. After check-in has...

"Good"

"Really enjoyed my stay! Check-in was a breeze! Each and every staff member was such a delight. The endless dining options, abundance of activities, beautiful scenic views definitely have this resort on my ‘visit again’ list!"

"I love this place and I will most definitely be back."