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"There was very loud construction on going to the room next to us. We had to move rooms three times in one day and we still heard major construction noises while in our hotel room. This was meant to be a vacation and relaxing. The noise was so loud that it disturbed our expected quiet time."

"The food was horrible and very disappointing for such an expensive hotel."

"Pros Clean place Pool is nice Kids activities are good Cons Food is not great. Same taste and same stuff Overall okay"

"This was my 4th stay at the Bahamar. The service is still very good and rooms are still well maintained. This was my first visit ti the jazz club which was a fun experience. The food is very pricey."

"Buena comida y bebida"

"Fit For all, good"

"Super Clean room, water slides were amazing for the kids. The food was ok."

"WARNING! My Elite stay was not elite to say the least. Elite got me nothing but disappointment. We experienced several issues that should have been addressed or guest informed before arriving. Fixing the issues was the hotel offering comps I was already entitled to as an Elite guest. They have no cable TV on the adult side. The hot tub in the room did not initially work, they tried to fix it by stuffing a washcloth in the stopper. They ration out washclothes, you have to literally beg to get...

"El Hotel Serenade Punta Cana necesita arreglos en varios lugares hay habitaciones que el aire acondicionado no funciona, la piscina necesita hacerle algún arreglo no se si será por la cantidad de personas que habían q se veía medio sucia, la atención en el bufete es pésima, para q le traigan un vaso con agua tiene q salir a ver donde hay un vaso , porque en ocasiones no hay , si pides un café con leche ni me lo trajeron , i el fufet . gual con toda la atención el bufet. La comida esta buena. ...

"Staff was not friendly at all, most of them with attitude, buffet was the same every single day, we were tired to eat the same food for 4 days in a row, night restaurants were much better. They should designate smoke areas, not everyone go to smoke and smell weed everywhere"

"I enjoyed my experience, but this is not my favorite resort in terms of luxury (I’ve been to better). They can do a better job at maintaining the property. My room was clean but the hallways were not greatly kept. There was trash in some of the stairwells. I was disgusted when I went into the buffet restaurant on the family side and saw a soiled sanitary napkin on the floor of the restroom. I know this is not the property’s fault and is the action of a vacationer, but it was still gross to...

"Prior to booking I checked several review forums which all suggested a mixed reception of the hotel and staff. Regrettably I didn’t experience service which was upstanding to the hotel 5star status. My room wasn’t particularly clean. Evidence of dust and marks in places. Some of the fixtures and fittings were tired looking and not up to spec. Our hotel room was designed for a family space however upon arrival we found the sofa bed badly rust damaged on the inside and in no state for personal...

"Everything was excellent, we'll comeback."

"It was all beautiful"

"Loved this place. Will stay there again. Only thing I didn’t like was all the extra resort fees. Would like a more all inclusive option."