البحث عن فنادق في الكاريبي

"My stay was horrible the first 2 days . My television and fridge did not work the first night . After spending 4 hours of my vacation taking to staff they moved my room . The television did not work in that room and they did not fix it so no television for 24 hours the next day after mentioning it again it was replaced. The grounds were maintained there were a couple of staff that were kind. Deyter was kind and helpful. The trolley stopped once . I saved for this vacation and I should have went...

"I had a great time, excellent resort, delighted to return"

"Nice"

"Unfortunately, my experience was very disappointing. Although the property itself is beautiful and has many amenities, the customer service and overall treatment I received did not meet expectations."

"The infinity pool was lovely, the free activities were great. The only thing, if you are there for the ocean, the beach leave something to be desired. The shore is full of small stones or broken shells and painful on the feet and the water does not go out very far and only just above the waist. The water was wonderful but could not go out very far because of all the rocks after walking into the water about 10 feet."

"Beautiful property! Great staff! Only issue was my room upon checking in. The door was very hard to close and staff did not offer to change my room. Also I did not have a great time on excursion to Saona! It was way too long and felt like we stopped at tourist traps. I should have just stayed at the resort."

"The resort is very nice as far a the common grounds and the pools go. As far as the food they have some good options. The bedrooms are getting older and show wear and tear and started to look dirty. The staff is terrible, not courteous, kind, or helpful at all. The people at the restaurants, no greeting or help with reservations, can’t get anywhere unless you book reservations 1-2 weeks in advance and put a credit card down otherwise don’t plan on eating at some of the restaurants. They charge...

"5 star hotel. I don’t like the way the hotel tries to upsell you to a preferred tier when you check in. Why don’t they put those offers on Expedia so I can make that decision when I book the trip and not on a whim when I arrive to the resort. This seems to be a going trend among most resorts these days. The room service food was terrible. Other than that I would definitely recommend the resort."

"great food and excellent staff"

"Amazing experience, hospitality genuinely, ideal location"

"Staff were very rude. I was over charged on multiple occasions, for fitness classes that the website clearly stated were complimentary. The food was horrible and overpriced."

"Very good"

"Great staff, great food"

"Everything was perfect."

"Me gustó muchísimo el trato del personal , muy amable y respetuosos . Del hotel me gustó mucho lo atento que son sus empleados con los huéspedes . Las facilidades son preciosas , jardines pasillos área de playa y piscina es muy hermoso . Único punto en contra que le vi es que hace falta más actividades en área de piscina o momentos tipo fiestas en área de piscina y playa . De lo demás todo bien . Lo recomiendo mil veces si me piden un lugar para relajarse y sentirse como un rey . Pero si a eso...

"Clean spaces, friendly staff, and great food options."

"Absolutely beautiful resort with an amazing staff!"

"Our stay took a turn for the worse upon discovering significant water leakage from the ceiling in our room. Despite making three calls to the reception for assistance, we received no response, which compelled us to visit the front desk in person to report the issue. Although maintenance staff addressed the problem the following day, they merely advised the room service team to use towels to dry the water, a solution that proved insufficient. Unfortunately, we did not realize until it was too...

"We traveled as a family of 3 with a toddler age 2. Overall, we enjoyed the all inclusive amenities offered at this facility. I felt there is something to keep my toddler occupied everyday -big shoutout to the kiddie water park. The food is fantastic at the buffet and the Sport Bar (24/7) and the drinks at all the bar are equally amazing. Since the resort is newer, the rooms are new and up to date with decors/furnitures. There are few things that could have made the experience 5/5. First. As an...

"En general el hotel está muy bien, los servicios son muy buenos. La comida y snack muy bien. Solo los baños comunes la mayoría de las veces estaban sucios, el baño de la habitación donde nos hospedamos de igual manera tuvo problemas. Considero que le falta mantenimiento a las habitaciones."