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"The check-in to guest services transition could have been better organized. The jacuzzi in my room didn't work properly. It was serviced, but still didn't work properly. Very nice room otherwise. I don't drink alcohol. There were several occasions where I was given Pina coladas with alcohol even though I voiced loud and clear that I don't want alcohol in my drinks. You could hear festivities in the hallways when you were sleeping. Best restaurants were Los Torres and the Japanese restaurant....

"I am at room 14-574--we have to tell you we are very dissapointed--we came here thinking we would have no issues on the 3rd of July--as soon as we got here the regular elevator in the west wing was down, then the power went out. We had to use the service elevator stuffed like sardines. We could not get to our room. When we tried to order food by the pool, there was only 1 person working the pool area...just 1...took us over 90 min to get food from them. How do you have 1 person working the...

"Our family of 23 stayed here to celebrate our grandmother’s birthday, and unfortunately, it was a very disappointing experience. The staff made us feel like we were just another number. It seemed the only way to receive decent service was to tip in advance. No one smiled, greeted us, or made us feel welcome. Several of our rooms had air conditioning issues. We called for assistance, but no one ever came. Housekeeping would often fold our used towels instead of replacing them, and many of the...

"No llevar muchos motetes"

"Its an amazing hotel, the waterpark, restaurants, but , so sorry that the staff is not that nice, met a few really amazing people but most of them are not"

"Not really worth the money. We expect to be better than hard rick but not, food limitations, supposed to be all inclusive, but they want to charge you for all the good food, steaks or lobster, and for the expensive price that they charge is not worth it."

"Excellent hotel"

"Lots of things to do!"

"En general todo fue excelente! Es un hotel muy hermoso y ameno. Sin embargo, las facilidades en el área del pasillo hacia las habitaciones están algo deterioradas. La comida resaltó! Todo muy rico."

"El lugar es bueno pero el aire en la habitación deben de mejorar pq no se siente y fue difícil en poder separar para los restaurantes japoneses y steak ya q en todo momento estaban llenos no puede disfrutar de ninguno y para las animaciones es bien floja deben de mejorar esa parte de los demás estaba todo regular."

"We enjoyed our stay at this resort, everything was amazing. Definitely, coming back"

"Steak house and buffet absolutely delicious! I’ve stayed at a few resorts in the DR! Secrets is the best thus far. Please don’t pay attention to any of the bad reviews on this place. I’m very picky with food and service and this was truly one of my top 5 places to travel to world wide. I have no complaints."

"loved the staff they were so nice"

"We had a wonderful stay at Margaritaville Bahamas! We especially loved the lazy river and how easy it was to access multiple pools and the beach throughout the resort. Everything was conveniently laid out, making it simple to relax and enjoy different areas without feeling crowded. The atmosphere was fun, the facilities were clean, and we had a great time. We would definitely stay here again!"

"The hotel was nice. My room should have been better for the price. There was paint on the floor. Refrigerator was not pleasant looking and all the drinks inside was luke warm. The bathroom sinks the water went out very slow, so the settled there for awhile. Annoying. They did come up and finally clean the paint up after the second day. They left us one washcloth on the third day and none on the 4th night. We called and told the cleaning lady and we never got them."

"Awesome Resort. Amazing in all ways. Just expect $17 per day in parking fees lol"

"Awesome place to stay and location"

"Cold food"

"Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella...