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"I wish they had more snack bars by the beach"

"Everything was fantastic! Amenities and food were great! Staff was very kind and helpful. But i feel a bit understaffed from the cleaning department, for example in the restaurants when food from tables fell on the floor, nobody would clean it up throughout my entire stay at that particular restaurant, especially in the Ventanas restaurant"

"The resort is five star. It’s very clean. The staff is very friendly. The food is good. I had a swim out pool which I utilized every day multiple times it was facing the beach. You can get drinks brought to you to the swim pool. I will definitely return. I went there for my daughter‘s 19th birthday. We had the room decorated. We did a private dinner on the beach. It’s very safe and secure. They’re Security at a lot of their entrances and on the property as well as very strict security at the...

"I was very disappointed with our stay at Hard Rock Punta Cana. I arranged a birthday room celebration for my son days in advance, but it was never done, even after I followed up several times. No one apologized or really took responsibility. Service at some restaurants, especially Isla, was also frustrating. We were often told, “I’m not your waitress,” and I had to get up several times to get our own drinks. We also felt some waitresses were noticeably unhappy if they didn’t receive a tip. On...

"As for the appearance of the resort, it was beautiful. Now with that being said. The room we stayed in did not have any wash clothes, also the ceiling fan and the phone did not work, as well as the door handle on inside of bathroom was broken. The food was subpar, lack of flavor. The staff was helpful but it was a language barrier, we visited from U.S. The hallway leading to the room was dark, had motion sensor light but didn't always come on."

"Thank you for the assistance on changing reservation. It was a blessing❤️🙌"

"Beautiful resort, would definitely come back!"

"The room was very clean and spacious with a great view. I wish meal plans were available and more eateries on site. JWB Prime has excellent food and you can get great deals for happy hour for family. Our waiter Giles was outstanding! Victoria and JuJu at Joes Bakery were great as well try the tuna melt on a plain bagel there if you are a tuna melt fan you should love it! Overall, we had a good trip!"

"Na"

"Very nice resort well taken care of clean 100/100 . The one thing I would changes is playing more Spanish music to keep the culture of the island"

"Excelente, aún área de playa en desarrollo"

"Our stay was a mix of highs and lows. The food and entertainment were excellent, but the daytime service, beach, security response, and spa experience need improvement. Pros: The food was great, and the buffet was the best I’ve had at a resort. Jam Rock had delicious Jamaican food, Umami’s sushi was delicious, and The Pearl offered good seafood. Evening service was much better than during the day. Megan at the piano bar provided exceptional hospitality and was the best service we received. The...

"Todo bien, no me gusto no tienen buenos espectaculos por las noches se tornado algo aburrido,en ocaciones muy frequented el agua de la llave de bañarse duele muy mal ,a fosa,no siempre pero pasa frecuente y lo ultimo la musica es solo Regue nunca escucharas otro genero y mucho menos Hispana por lo demas todo muy bueno"