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"I didn’t like the lack of customer service staff seems upset not helpful at all"

"They need to fix the AC almost everywhere. Super hot indoor areas."

"Love the hotel beautiful and love the staff all the staff very nice and friendly willing to go above and beyond for you, i would definitely do princess grand again"

"Huge resort, but staff provided transportation to make commutes convenient"

"I have bought my granchildren here before and i wasnt overally impressed thenand definetly in this occasion"

"Did not like the smell of weed around the hotel."

"The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are...

"Very accommodating and a wonderful staff"

"Great location and well-maintained amenities! Also, a beautiful resort with exceptionally friendly staff!"

"Great place !!"