البحث عن فنادق في الكاريبي

"I was told the room I booked was too small for 4 ppl and encouraged to upgrade. I upgraded and was beyond disappointed the tub kept overflowing although i never used it. The room smelled like mold."

"Great"

"Todo bien"

"Me entregaron la habitación sucia. Sin limpiar. Luego me cambiaron la habitación. Solicité personal de gerencia por la caja fuerte y tuve que ir en 3 ocasiones. Realmente, un desastre"

"Elite package is not worth the cost. Families that pay for Preferred status have access to the rooftop bar/infinity pool. They bring their kids up there and now your adult only stay has kids running amuck. Would be better if it were adult only, then you can relax and take in the view from the rooftop pool. The elite side pool is quiet, yet lacked attendants for towels/drinks. You’re better off at the pool closer to the La Palapa outdoor lounge, without Elite status. Or the larger swim up...

"Resort is too big to be properly maintained and needs to be refreshed in several areas"

"Everything about this place was amazing"

"It was great,excellent staff and pool was enjoyable"

"My stay was great !"

"Staff could be a little bit more pleasant. Food was below average except for Sugar Cane. The day of check out, we had 4 group of staff members that came to our door started from 8:30 to 10 reminding us that check out is at 12. Which to us was unnecessary since we knew that we were supposed to leave anyway. We had dirty glasses that stayed in our room for 2 days. It was so bad that ants was all over it. For a place that been open for only 5 years, they need to do better."

"It’s not finished and there is a ton of construction going on. It’s not organized and employees do not understand a lot of questions. Resort credits are a joke. The pools are great and the water sides are great. Ice cream is also good. The arcade is good because all the games are free. I suspect that could change. It should be wonderful in the future but right now it’s not completely finished and a lot of stuff is not open or complete. We loved the pools that were open."

"Hotel was beautiful, staff was amazing. They were always happy to see you, Perfect location. I want to go back soon!"