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"The restaurants were good. Some staff were extremely rude. A few of the entertainment was good."

"Staff was very rude, one night I could not even purchase water because they were sold out. Everything was very expensive."

"I loved the food and entertainment. Didn’t like that they didn’t have alcohol in the rooms and we couldn’t connect our phones to the tv to play music and also room service is not free. Alot of the amenities comes at an additional cost. But apart from that the resort was very clean and the staff was pleasant."

"This property will be excellent once construction is complete"

"Love the staff!!!! They really make you feel welcome and want you to enjoy yourself. Our butler Jorge was there for us whenever we needed him. The bar staff at the pool was very entertaining and on point!! This place is a huge value for the money. It was our second visit and will be going again."

"Buena estadía con detalles por pulir. Nos hospedamos recientemente en este hotel y, en términos generales, la experiencia fue buena. El servicio del personal fue budno y atento en todo momento. La habitación destacó por estar impecable, bien limpia y organizada, lo cual se agradece mucho tras un día de viaje. No tuvimos ningún inconveniente con el check-in ni con las solicitudes básicas durante la estadía. El punto débil fue la oferta gastronómica. Aunque la variedad del menú era aceptable, la...

"I will recommend riu to anyone the staff are very friendly and helpful and very respectful i could not ask for a better resort to spend your vacation"

"Clean resort. Good food beautiful beach. 1 of 4 days was a staff shortage on the runners for the beach service. When you first arrive make sure you are seated in plain site of the desk other wise you’ll will be forgotten. Other than that the trip was great."

"Property was ok, people were friendly"

"This property still need some updatws"

"I didn’t like how it was an adult resort and everything closed early except the casino. Need to have things to do for adults."