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"Lastimosamente el sargazo hizo imposible disfrutar del mar"

"Just returned from the newest Palace resort - the Grand Punta Cana. It is still very much in soft opening phase and building work is still in progress. bear this in mind when booking. The potential for this resort once complete is endless, right now there are good and improvement points - but we will be back to stay once complete. Good points Aesthetic - This resort is stunning internally! The lobby, rooms, restaurants, bars and pools have all been designed beautifully and the attention...

"When arriving to the resort, our room was not ready and we were there prior to the 3:00 pm check in. At 3:00 pm, I went back to the front desk, as directed, and waited for over 30 minutes to get my room. I was left by the person helping me to move over to other customers for over 20 minutes. The process was not very good. The room was fine. We had two teenagers with us, so we got a room with a king bed and 2 sofa beds. One of the sofa beds had many springs that were unattached. There were no...

"I love RIU, everything was great!"

"Súper bueno todo en general me encantó volvería a ir de nuevo sin pensarlo recomendado al 100 por ciento ."

"Great time, just far from the city so it cost a lot to go out"

"This resort was short of expectations. The beach was not nice, the resort serenade we saw cockroaches in their steak restaurant and in their rooms. Housekeeping was poor, sometimes we were left without body towels.. multiple follow ups were required. We Our group also ordered 2 van private transfers, only 1 showed up and tried to force 11 people into a 7 seater van, with luggage’s stacked high, risking it falling into the back passenger seats. Only when we absolutely refused did they end up...

"Nice"

"This hotel was absolutely AMAZING!!! The cleanliness, the friendly staff, the food, literally everything! I can not say no negatives! I came for my birthday eith my partner and I literally cried when we had to leave. I'll definitely be back no doubt!"