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"This place is a little slice of heaven. The staff, in general, are very pleasant always ready with a friendly greeting, a courteous gesture, or an act of kindness. From the moment we arrived at the reception (Preferred Club), Johan who welcomed us did so with professionalism and that signature Dominican warmth. He provided all the information we needed and granted us access to the facilities. Our room a suite was phenomenal; it featured a large bed and a sofa bed, and was incredibly spacious....

"Resort was very well maintained, food was overall good. Rooms were beautiful, as well as the swim out rooms. Of course there were few hiccups here and there with it being a new resort, but overall we were very happy with our stay. A special shoutout to the bartender Esterling. The way he treated our group of 11, especially our kids, was the best service I have ever received at any of the two dozen resorts we have stayed at over the years. Thank you Esterling for everything you are truly one of...

"All around great resort."

"Helpful staff room Has everything you need. Quiet peaceful location Great pool"

"Charged us an extra $2K for my children. I booked two rooms under my husband and myself and when we got there they indicated it would be an additional cost. I’m fine with a few hundred but 2K is beyond ridiculous."

"9.5/10 the .5 is for not offering All Inclusive packages... other than that, feels like a movie"

"My stay at the RIU Palace Aquarelle was amazing! The staff deserves 10 stars. Everyone was welcoming, friendly, and always willing to help with anything we needed. The food was excellent from the first day to the last day of my stay. My room was beautiful, clean, and very comfortable. I also have to give special recognition to the entertainment team. They were outstanding! Every show was great, especially the Michael Jackson show and Latin Night. A few areas could be improved. The floors,...

"The property is large and signage is not so great. Very easy to get lost and there is constant selling. . ."

"This hotel is no more than a 2 star"

"Loved everything about this resort."

"I have traveled to many countries and stayed at numerous all inclusive and this was by far the worst all inclusive I’ve stayed. This is my first time staying at RIU brand and won’t do it again. Upon arrival there was no greater, just a long check in line. Had to look for a bell man myself to help with the luggage. The rooms was average, three bottles on bottom shelves liquor, had to text through the app for blankets, all the towels were brown stinky and disgusting, no space on the bathroom...

"Front staff is very helpful especially Ramelo He should be given raise his service is amazing Rooms had AC issues we have to change rooms side lamps not working so have to called service guys to change bulb. Food is amazing at buffet but specialty Restaurant had limited options of food Indian cuisine is popular all over world they should have at few options for that"

"Great mid tier all inclusive resort! We loved everything besides the alcohol selections, you weren’t informed until after we got there you have to pay extra for top shelf liquor"