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"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "

"First I will like to start off by saying the staff here is amazing ! Franklin at the lobby bar was very nice to us from morning to night he kept us entertained with conversation and drinks. Also Fernando and Alfredo the bellmen at the entrance of the resort helped us out during our entire stay. With transportation and even recommendations for restaurants and places to go. Ashley at the front desk that checked us in was also very friendly and informative. I honestly want to say the downfall to...

"N/a"

"Yes everything is clean and confortable "

"Great resort and everyone was helpful. Wish there was a hot tub on the adult side and more night entertainment"

"Friendly staff very clean room!"

"This is one of the best resorts I have ever stayed at. All of the employees were so polite, helpful, and friendly. The food was amazing. The entertainment was perfect. The resort was clean. They were so accommodating in so many ways anytime I come to the Bahamas. I am only staying here. Mark my words."

"This was our second time to this resort in the last two years and we had a wonderful time again. The staff were great and helpful with all that we needed. Rooms were clean, grounds were clean, restaurants were clean, just another great time there. My wife has already said she wants to go back soon."

"Spent a week at the Serenade All-Suites in Punta Cana (adults only) April 21-28. We did not purchase the Elite package & I feel it was not needed. We did get the Elite check-in & a butler which was a perk of Expedia (they said). Glady, Chayrel & Jorge were great! Being on the adult side, we had access to the family side, except the à la carte restaurants. We also had access to the rooftop pool/bar & we had a free hydrotherapy session that we did book for the day before coming home via the lady...

"Everything was unreal "

"Nothing. Everything is OK. My son birthday. He’s very Happy."

"La verdad que me sorprendió mucho el hotel, es el número 10 que visito entre económicos y caros. Buena comida tanto en el buffet como en los restaurantes , muchas actividades diarias. En resumen volvería."

"The entire property was immaculate. The staff throughout our stay was helpful and courteous. The crew at the Kids Club do an amazing job. The water park is great for kids of all ages. Waitresses and bartenders were all polite and attentive. Butlers Javaughn and Pierre went above and beyond to make our week there extra special while coordinating cabanas, meals, room service, and even went out of their way to deliver some N/A beers to our room that the resort didn't even offer. Cannot recommend...

"Nice room with ocean view, very clean. Nice beach and pool. The only downside is that it gets very crowded from 11 to 3 because of the cruise ships. Overall very good for a few nights"

"Everything was great, preferred is the way to go."

"Excellent property. Great customer service. Entertainment fantastic Family friendly"

"Everything was good except the alcohol selection"

"BEST VACA IN A LONG TIME- WILL BE BACK"

"I love everything about it I will be coming back soon thank you!"

"The free breakfast and dinner reception was a great perk! The hotel was nice and clean! Stayed for 4 nights. My room was serviced everyday and towels replaced daily! If I needed anything I could text the concierge and it was brought to my room almost immediately!!! 10/10 would highly recommend!! And another plus? The onsite washer and dryer!!! "