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"I didn’t like the lack of customer service staff seems upset not helpful at all"

"They need to fix the AC almost everywhere. Super hot indoor areas."

"Love the hotel beautiful and love the staff all the staff very nice and friendly willing to go above and beyond for you, i would definitely do princess grand again"

"The property is well-maintained outside, beautiful landscape. The rooms could use some tlc and could be cleaner, floors had stains from previous travelers. The towels were clean but not bleached, so had a dirty tint to them. Service in restaurants was hit or miss. Food at the buffet did not change all week, same breakfast options daily, and very limited options. Buffet and one other restaurant was available for lunch, but the menu in the restaurant did not change, we went a few times and same...

"Huge resort, but staff provided transportation to make commutes convenient"

"I have bought my granchildren here before and i wasnt overally impressed thenand definetly in this occasion"

"Everything was just right I enjoyed my stay and I will be back."

"The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are...

"The property was beautiful and staff were so helpful and kind!"

"Great location and well-maintained amenities! Also, a beautiful resort with exceptionally friendly staff!"

"Great place !!"