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"Family friendly but options for couples too - stayed at the Royal so can't speak to the other hotels but the rooms were clean and the staff was excellent. So much fun! Can't wait to go back!"

"The property was very beautiful and very scenic. My only criticism is the mildew smells in the rooms and the dampness which caused the sheets to feel wet. Also, the female worker Anasoto was extremely rude to guests as the Mexican restaurant. Everyone else was nice. Way too many kids at the Sport Bar. The pools, activities and outdoor entertainment was nice."

"My family, including children ranging from 9-15 years of age, had an amazing stay! The staff is excellent, hotel is very clean, luxurious shops, beach and pools are perfect with much appreciated amenities (beach umbrellas, kayaks, etc), there is a great range of restaurants, and delicious drinks. The water park was so much fun. We did not utilize the spa but it looked incredible. Baha Mar has something for everyone. We would definitely stay again! "

"I had a wonderful time with my family, the employees were so friendly and I appreciate them making my family vacation a memorable one, I will definitely be back in the future. Love you princess Grand"

"This property will be excellent once construction is complete"

"Love the staff!!!! They really make you feel welcome and want you to enjoy yourself. Our butler Jorge was there for us whenever we needed him. The bar staff at the pool was very entertaining and on point!! This place is a huge value for the money. It was our second visit and will be going again."

"Just got home from Hard Rock Punta Cana and spent the day debating how harsh this review should be. I decided the best thing to do is simply tell the truth. Check-in was easy and the staff was friendly. We speak both English and Spanish, so communication wasn’t an issue for us, although I could see it being difficult for guests who only speak English. We booked a 1-bedroom suite that could have been very nice, but it was poorly maintained. Cracked/missing tiles, peeling walls, broken shower...

"To pay 10K for your small family vacation and have to call 4x to get your beds made on the first day is ridiculous. The restaurants act as if they can not seat you and the Hostesses are rude. The food is TERRIBLE. The pool was not clean and there were cats and dogs at the beach with people that own small shacks that sell souvenirs yelling at you to come buy something."

"I will recommend riu to anyone the staff are very friendly and helpful and very respectful i could not ask for a better resort to spend your vacation"

"Clean resort. Good food beautiful beach. 1 of 4 days was a staff shortage on the runners for the beach service. When you first arrive make sure you are seated in plain site of the desk other wise you’ll will be forgotten. Other than that the trip was great."

"Property was ok, people were friendly"

"This property still need some updatws"

"I didn’t like how it was an adult resort and everything closed early except the casino. Need to have things to do for adults."