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"Our experience was as expected from a premier luxury spa resort. Its an amazing resort and experience."

"We had a wonderful stay at Los Lagos! The staff were friendly, and then complimentary breakfast was great. The hot springs are very well maintained, as is the rest of the property. Make sure to check out the trails and the viewpoint! Our only comment is that the walls are quite thin so you can easily hear what is going on in the units next to you. Depending on who your neighbours are, this could be a bit annoying. Not much they can do about this though and we would still highly recommend!"

"Dated with poor staff engagement"

"The staff was very attentive and the service was exceptional. The property is beautiful. The bed was a little firm for my liking."

"Great everything. Great privacy. Will be staying again in the future. "

"Great food, amazing staff, gorgeous view of the volcano! Highly recommend! "

"Perfect location if you’re bouncing around La Fortuna, the hotel is truly special. Massive breakfast spread, tons of different thermal pools right on property, and huge clean rooms. Can’t recommend this spot enough. Will absolutely stay again next time I’m in La Fortuna"

"Everything was amazing. Staff, service, hotel food, 3 amazing Pools including swim up bar in heated pool "

"omg this place is a paradise!! its such a small resort (like 30 rooms) however, it has like 8 pools, most of them thermal springs, the rooms are absolutely beautiful and the bathrooms are so spacious and clean! luxury and the staff is soooo nice! the breakast food was delicious!! 7 am breakfast everyday. we had dinner there once (not included in price) and that too was delicious. I honestly will book again, because i felt like i was in paradise!!"

"When we arrived my wife and I we were welcomed by Jerry and Geraldine from the firs moment they makes us feel VIP . All of their staff share the same goal to make us feel important, and we were. We estayed for four nights, and our experience was 100% ++ satisfied. Hotel rooms, garden, food, location, and the river in the back was great 👍 We recommend this hotel 100%"

"Excellente location. Beautifull. Good breakfast. Very clean. Nice place to stay."

"Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife"

"Clean rooms staff is excellent "

"I had a wonderful stay, the staff were very friendly and the breakfast was a plus !! Volcano view and nature everywhere!!!!"

"Breakfast Menu is really good but there's some cockroaches inside the rooms and the wifi is not that great."

"Loveeeeed it"

"We were so impressed by the property. The room was very private with a hot tub and large back deck. The restaurant on the premises served 3 meals per day and had great food that offered local cuisine as well as something for everyone. We would definitely come back or visit their sister property on the Oso Peninsula. Loved it!"

"Is a beautiful place with kind people and excellent service"

"Todo bien, la atención de la recepción excelente "

"Absolutely amazing resort and stay. The staff are so attentive to your needs and beyond friendly. The grounds were beautiful and everything was clean. The resort’s attention to detail is impressive. I would 100% recommend this resort. It’s going to be hard to find another resort like this one - it just set the bar extremely high."