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"Over all very good"

"Room was clean and what we expected for a budget ibis. We got what we paid for in a tiny room with compact solutions to most things. The hotel is close to the train for easy connections and made for a great point to do Mt Pilatus on our way through. Staff were great and very helpful."

"No A/C and it was too warm. So many steps getting to the hotel. Given a view of the street - not what I booked. Front desk isn't staffed after about 11 pm. Fire dept pounded on our door down at 11:30pm because of the steam from our shower, cold water tap didn't work, and hot water was scalding hot. There was no audible alarm, and no peep hole on door to see who was pounding on the door. Thought it was a prowler trying to get us to open the door. Would not stay there."

"The staff were super nice and helpful. Very good location near lake and swim area and town. Easy access to bus that will take you to the train station. They offered tea coffee fruits at all times."

"فندق جيد جداً يبعد عن السنتر 10 دقايق مشي غسيل الملابس عندهم سيء لم تغسل جيد لدرجه ان بقع الشكولاته على ملابس الاطفال على وضعها لاكن عموم الفندق زين. "

"فندق رائع ومتكامل وقريب من كل شي "

"We had a nice stay at Château Gütsch. The highlight of the hotel is undoubtedly the spectacular view from the terrace, which overlooks Lucerne, the lake and the surrounding mountains. It’s the main reason to stay here and it’s truly breathtaking, especially in the evening. Our room was comfortable, and the air conditioning worked perfectly, which was much appreciated during the hot weather. The breakfast was also very good, with a nice selection. One of the hotel’s biggest advantages is its...

"Absolutely loved the location, the room and the staff. They were very helpful and patient with me when I left something in the safe after the checkout. Really Had a nice happy stay."

"الفندق ممتاز ولكن قديم نوعا ما الغرف صغيره مقارنه بحجم الاثاث بها "

"فندق جميل للاستجمام"

"Very clean room and good staff in a convenient location"

"طاقم العمل جداً متعاون ولطيف تم توفير تذكرة الباص مجاناً مدة الاقامة الغرف نظيفة ولاكن مساحة الغرفة جداً صغيرة وسط مدينة لوسيرن قريب من الفندق تستطيع الذهاب له مشياً تقريباً 10 الى 15 دقيقة مشياً ولاكن مع تذكرة الباص اسهل ولا تريد المشي او استخدام السياره شكراً لتعامل طاقم الاستقبال الراقي جداً"

"Great hotel the only problem there was no air conditioner in the room. "

"Pésima atención a cliente. Nos tocó ir en temporada de ola de calor, por lo que las habitaciones no cuentan con aire acondicionado, pero nos brindaron un ventilador, el cual se descompuso la primer noche que estábamos ahí. Al reportarlo en recepción la señora que nos atendió nos respondió de manera burlona que durmiéramos con la ventana abierta y que no importaba si se metían arañas o bichos (De s cuales llegue a ver 5 arañas) y a pesar de dormir con la ventana abierta el clima seguía siendo...

"El mobiliario de afuera de las habitaciones era un poco viejo, pero las habitaciones muy muy bien, todo muy limpio, el personal muy atento, el desayuno excelente! Muy bien ubicado"

"Excellent location to the best attractions and train station."

"面湖房可以看到琉森湖和皮拉圖斯山的景色～ 飯店人員很親切"

"Everything was great. The rooms aren't fully updated however."