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"It was the worst hotel experience. Slippers, a bathrobe, and a hairdryer were not provided in the room, so I was unable to use them when needed. Two hours before check-out in the morning, the housekeeping staff knocked. I shouted three times that it was okay, but they continued to knock, waking me up and causing me the inconvenience of having to open the door and refuse them. I felt offended by the staff member's attitude of turning away without an apology just before I could finish speaking."

"The room is clean. Staff very pleasant and helpful."

"If you main interest is the casino, its a decent place to sleep. Its got a direct path to the casino from the hotel over a skybridge; Here are its problems. For a hotel called "Fallsview" half of the rooms are faced towards inland and can see nothing, I booked a fall-side room and got shown into a land-side room and they wouldn't change it, I asked for a water kettle to boil for my tea / cup noodle but the one they gave me leaked all over the desk and shorted out the electrical killing my...

"The washroom exhaust fan seems doesn't work. The AC seems not that function, only fans on even set 18c. But I still recommended to stay if go to fallsview indoor waterpark."

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"Not worth the high price paid. The breakfast buffet was very expensive even with the discounted coupon that the front desk gave us. The food was cold, as well. Although the staff were friendly & helpful, I won’t be staying there again,"

"Oasis in the heart of the City. Gracious staff, excellent venue."

"Nice"

"The pool was incredible and the rooms were so clean and the staff were wonderful"

"The view of falls was great, we were on the 6th floor, had some trees, but still enjoyed the time there, bed sleep good, thanks 😊"

"Nice and clean spot, great for families"