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"It was nice and clean. Everyone was helpful. There were several options for parking. We opted for parking at the satellite lot as there was a shuttle service between the lot and the hotel."

"Clean room just wish they had normal toilet paper. It was a beautiful room and hair products and handwash and creams were absolutely amazing. It was great to have all the restaurants and such right available and not have to leave the hotel. I definitely would stay there again and the rates for the room was very reasonable.Great stay!!!!"

"Except for the pool, the whole hotel needs a makeover. It’s dated, smelly"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"We have not one complaint ! This place is the Canadian Disney land in our opinion .. our kids were 5 and 6 and they had the best time ! I recommend this place for all families ! Thank you for a lovely stay ! We will be back ! The staff was really nice and so friendly ! Keep it up !"

"The property was located close to necessities and Niagara Falls. The waterpark was a nice perk but soooo small. Parking was extra (which I wasn't aware of ahead of time- $25). Arcade was cute but expensive. Coupons were offered for their breakfast and dinner and spa. Bring your own shower toiletries... they have a gym style, all in one, shampoo/conditioner/bodywash dispenser in the shower...and with the amount of chlorine in the pool you'll want real conditioner! Room was clean and staff was...

"I had a wonderful time there. The view from the room was gorgeous, and it was worth it, with several food options, including Starbucks in the lobby and a hotel restaurant."

"The view is amazing, the location is superb. Areas of improvement, (1) better quality towels (2) need to improve the observation deck, looks almost like storage. If it were turned into a bar it would be wonderful. Staff is nice and friendly. I recommend this place and would return."