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"They helped us when we had a scheduling conflict. Fresh towels every day. amazing view and staff"

"We had an excellent stay here. Beds were very comfortable and the hotel was so sound proof, so the noise of being downtown was non existent. The location is so convenient for many important locations. The included breakfast is shockingly good. The staff is incredibly kind and helpful. This hotel will likely be a go-to for us for future stays."

"My room air conditioning didn’t work and it was the longest two nights for my kids because they couldn’t sleep. "

"Breakfast too expensive "

"No breakfast. Room acceptable/ comfortable. "

"The hotel is in an excellent location in my room was spacious and clean. With all that said, I think your breakfast is overpriced. "

"Great location on Harrison Lane. This is an oldie but a goodie. Staff very welcoming. Clean room with coffee/tea making facilities. Loads of towels and ecofriendly shampoo/conditioner and gel in pump containers in the bathroom. The outdoor hot spring fed pools are a delight and relaxing. Robes and towels provided for your enjoyment. It is a very family friendly resort."

"The staff was very helpful, informative and professional. Very welcoming."

"Lovely clean Hotel convenient to all the attractions"

"Window was very dirty which obscured view of the falls. Mattress was of very poor quality and was far too soft No in room movies Lack of close parking not linked to valet service "

"Very busy hotel. Different vibe every day. Great location."

"Very attentive , friendly staff. Great service and clean rooms."

"From outside it looks amazing, inside looks old furniture old carpet, long waiting for check in, very expensive parking which is almost full hard to find empty places, no security for your vehicle have to park at your own risk, in this condition why they charge huge amount, "

"Great for everything! "

"Staff is great. Good central location. Rooms smell a little funky because you can’t open the windows. But they are clean and beds are comfy. "

"Free Buffet breakfast was a plus"

"Lack of an airport shuttle service was a downer. "

"This is one of the cleanest hotels my family and I have stayed in compared to the others in Niagara. The staff is super friendly, especially the ladies in the restaurant!"

"Es muy buen hospedaje está muy bien ubicado del centro de Vancouver por lo que todo tienes cerca, la habitación es pequeña pero está muy bien si solo quieres un hotel para dormir y el personal muy atento. Nos gustó mucho!"

"Front desk staff was very pleasant and very helpful. Room was clean upon arrival and beds and pillows were very comfortable. We were there for two nights and did not get our room cleaned which we were surprised at but was no big deal."