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"Clean rooms and friendly staff "

"This hotel is brilliant for everything. Staff are excellent, friendly and eager to help. Room was large and spotless Breakfast was fantastic, everything you could want and the location was perfect as well. I would stay in this hotel again."

"We always enjoy staying here. It is close to the Falls, restaurants and stores. The hotel is very clean and so comfortable!"

"Stayed here recently and unfortunately the experience didn’t match expectations. We arrived late around 3am and were given two rooms… one directly beside the elevator with constant noise, and the other had a toilet making loud sounds throughout the night. Between the two rooms, neither of us were able to get proper sleep. We raised the issue with the hotel in the morning and were advised to contact Expedia, which didn’t feel like much ownership on the hotel’s side. The location is great and...

"Hot tub is the reason we stayed"

"The hotel was very clean and the staff was friendly. "

"Nice location. Nice view. The hot spring is very relaxing. But the facilities could use some upgrades and renovation"

"Excellent customer service and great location "

"Yes"

"Great place to stay"

"I loved the room! Very spacious and beautiful view. Will definitely stay there again."

"Clean and welcoming "

"Wow place just loved it but $50 for parking thats too much its just looting system coz already u cutted out property tax too"

"Clean room, staff friendly "

"This property was excellent. Rooms were very clean and spacious. Breakfast was very mid but the good thing is there are MANY restaurants in the area. Its in a great location close to Clifton Hill which is like a mini Times Square. Loads to do for kids."

"The stay was generally okay, but a few issues affected our experience. There was construction on the hotel building starting from our first day, and the noise was extremely loud and disruptive. In addition, the shared bathroom (used by two rooms) was out of service on our second day. The maintenance team took too long to fix it, which forced us to leave the hotel in the morning without being able to use the bathroom. We had to start our day and find a coffee shop just to use a toilet. These...

"Our stay was very close to a lot of things that we wanted to see. Amazing breakfast, great and friendly staff. My only complaint is how small the room was. It looked bigger online. Other than that… great stay."

"The room was in poor condition. We decided to make-do because we didn't want to move rooms with a young child after we were already settled, so we didn't mention anything until the end. The staff were very understanding and kind. I have no doubt that we would have been switched to another room if we had chosen to mention it. The hotel is very kid friendly (surprisingly for a casino!) but food options are limited for vegetarians. It's also a bummer that the food court is in an adult-only area."

"Easy to find parking, nice place"