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"The room had a bad smell and they didn't give me the room I booked"

"I really enjoyed our stay the views were wonderful and the restaurants in the hotel were amazing. Unfortunately our bathroom experience in room wasn't so great with the water not getting hot enough, water getting everywhere do to the improper install of the shower/jet tub. Regardless of my complaints I really enjoyed our stay. The staff were very inviting and helpful whenever there were problems. Definitely a place to consider."

"The staff was lovely. I was upgraded from an interior room to a river view at no extra charge which was so nice. However, the room was very dated and the mirror had a large crack on it."

"Friendly and very accommodating staff."

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"Our stay was good, not excellent or bad… just good. We don’t regret the stay but we definitely would not come back. The room was quite dusty, it made our daughter have a really runny nose the whole trip. The fire alarm in our room was expired, which is quite concerning. The staff were all very nice and helpful with exception to one woman at the front desk. We were very excited about the indoor pool, turns out it isn’t heated at all so it was very cold… basically unusable. Everything in the rooms...

"Staff was nice. Property was good price was excellent. The problem was nobody informed me there was active striking from local union who are blocking roads. I could not park anywhere nearby and had to lug international travels worth of luggage from 30 minutes away. Staff were trying their best. this resort sucks though right now stay away"

"The parking cost is $50.00 per day. There is not a designated parking only for Marriot travelers staying at the hotel. Can be frustrating finding a place to park. The location of the hotel is beautiful seeing the Niagara Falls."

"Propreté"