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"Beautiful . Looked brand new inside. Coffee shop downstairs Lovely"

"At $300 a night, plus a $70 parking surcharge, I was absolutely not impressed. There were hairs all over the room and crumbs from cookies or other food scattered everywhere, even in the hallways. The experience was a complete disaster, and I ended up having my reservation cancelled. Right from the beginning, we had a very unpleasant experience with a rude and unhelpful valet who was harassing us and made us feel extremely uncomfortable. On top of the already astronomical price, there was also a...

"The cost for the night included unlimited Condola rida, canopy climb, ride to private beach and water activities; which we did not see when booking. It's a nice surprise. However, disappointed that check in time is at 4pm, missed one hour of fun there!"

"We had a very comfortable stay. Check and check out very helpful. No concerns and we were lucky to get rooms with views of the falls"

"Hotel pefect location near Clifton hill and right beside casino as well"

"The hotel was in a convenient spot for conducting the activities I had on plan. However, with the strike it was inconvenient for the Uber to get in and we had to walk from the road entrance. That was a damper for the stay."

"Nice place. Fast elevators"

"Loved, loved, loved our room with a view of the falls! Well worth the price to have this amazing view and location! We used the valet parking, easy peasy. Hotel staff were very friendly and helpful. If we come back to Niagra Falls in the future, I'm sure we will stay here again."

"Downloaded IOS GWL app and it was basically useless. Remote check was disabled. tried ordering food through app and it did not work. asked for separate login account. Also crashed phone and lost reservation info. Skip app until the bugs are worked out. GWL in Ontario in decent condition but could use a deep clean and repaint on the slides. AC did not cool room until the next morning, not strong enough. Food prices surprisingly reasonable! Had a great time overall, just could use a few fixes."