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"Great stay, clean, comfortable beds. Loved the convenient location."

"Our stay was disappointing, mainly because of the check-in experience and customer service. The front desk staff was not very accommodating, and the check-in process lacked attention to detail, which resulted in an unnecessary trip back to the lobby to resolve an issue that could have been addressed during check-in. A smoother, more attentive check-in process would have made a much better first impression. Be aware that parking is not included and can be quite expensive. Valet parking costs...

"Staffs were so nice and cooperative."

"Beautiful location! Right in the heart of everything! Walking distance approved! However, if you want to visit the vineyards or helicopter 🚁 rides there it’s about 20 to 30 minutes outside of Niagara Falls! It’s something to do everyday! All Day!"

"The pool made the stay - decent location"

"We came to the property for a bachelor party with 20 people. The staff were exceptionally accommodating and helpful. The rooms were clean and modern. Would highly recommend."

"Property was very well located in the city and connected to all the amenities of the hill. Room didn’t have a view even through Expedia posted it as such so that was disappointing but otherwise facilities were good"

"The shower floor was weird like taking a shower on a bouncyhouse surface, the carpet was sticky, one evening staff member seemed inconvenienced when asked basic questions, other staff members were extremely helpful and that made the stay better"

"Easy check in, great sized room and comfy beds"

"Awesome staff"

"The jets of the pools were not working. But staff were great. Especially Kim at reception. (Checking in and checking out)"

"My hubby and I were celebrating our 17th wedding anniversary this past weekend. We can't say enough about the corner suite we reserved. Amenities were very nice. Everything was superb. I loved the racetrack and can't wait to return."

"The view was amazing."

"M"

"My dishes were dirty every time I went to breakfast. Lipstick on my coffee cup, pieces of dried food on my bowl. It really disappointed."

"We were satisfied with everything."

"Great place walking distance to everything"

"The location was decent , but the room was missing basic amenities like a microwave and a kettle. The shared bathroom was also quite inconvenient and made the stay less comfortable. Unfortunately, the staff did not seem welcoming or willing to assist when help was needed, which further affected the overall experience."

"Overall, we had an excellent stay at Skyline Hotel and Waterpark. The location is convenient, the rooms were clean, and the staff were friendly and accommodating. The waterpark was a great experience for the family, and we truly enjoyed our visit. One area that could be improved is the in-room amenities. It would make a significant difference if each room included a microwave and an electric kettle. Currently, guests have to use a shared microwave located in a central area, which results in...

"The photos on the site of the beautiful view of the city was for private events, the hotel staff said it wasn't for hotel guest. I paid all that money for a regular hotel stay. The other amenities close early, didn't get to enjoy my stay"