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"Clean, tidy, and scenic, with an elegant atmosphere—I look forward to visiting again."

"The day of arrival we got bumped to a different hotel. It was supposed to be an upgrade but that was not the case. No view, no bathtub and the smallest hotel room I have ever been in. While the staff were nice this was not what we booked."

"Loved the clean room, beautiful view, proximity to everything, angora experience included in the price."

"Hotel is in a beautiful location with beautiful pools. Close to town. Walks around the lake. I love the older building—the history, fireplace mantles and maze of walkways. But the older rooms need better ventilation. It’s mostly to the point of smelling. Great getting robes but it was difficult tracking down a towel for the pools. Nice gym as well."

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"The carpet smell, the place doesn't look like the pictures on their website."

"I happened to be assigned to a nice-view room. The check-in lobby on 10th floor is well indicated when you just step into the hotel. They should have a large and clear sign of direction. In addition, for some reason it took me a lot time to find the hotel per my GPS. It is very easy to miss it when driving. Again, hope the hotel has better-to-see large sign"

"This hotel has everything we needed for our stay in Niagara Falls. Restaurants, observatory for viewing the Falls and nightly fireworks. Walking distance to just about everything except for the adventure park area. Parking was off-site but they have a shuttle to take you back and forth. We would stay again!"