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"Price was NOT worth it!!! I had booked a room with a falls view. When I got there, the receptionist showed me higher costing rooms with a better view. I made the mistake of agreeing to the upgrade. Don’t fall for it!!! I wanted information on the area (map, suggested restaurants, etc), so I went to the concierge. She only wanted to sale me a tour. When I told her I had already booked a tour for the next day, she interest in helping disappeared. I asked for a map of the area. She said she...

"Everything was perfect."

"Outside of windows very dirty hard to see through"

"it is clean , and we love the pools so much"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"The hotel was decent overall, but there is room for improvement. The room was clean and the pool was nice, which were definite positives. However, the hotel and lobby are located on the 10th floor, and one of the elevators was out of service for our entire stay, which was inconvenient. Some areas and details of the hotel could also use updating."

"everything is great except the (buffet) food"

"Clean hotel with a lot of character. Comfortable beds and large rooms. Only disadvantage was the tall bathtub …. Not good for seniors. I did appreciate all the safety bars."

"We were there 3 nights, They cleaned our room daily, very pleasant to work with, Very good food in restaurant and the drinks were fine. For the area, they were very reasonable and well worth the mney. Location to cruise pier was great."