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"ean room"

"I had an issue at check-in, as the front desk girl said two rooms were booked for me. I had cancelled the first room several days prior to check-in via Expedia, and had re-booked with a better rate, and paid at the time. She checked with other staff and I was told I had to f/u with Expedia regarding the 2nd room charge. When I contacted Expedia after my trip, they said the hotel did not charge me, but I could see quite clearly that they had. She was not very helpful and told me I would have...

"Loved the location, we could easily access the places we wanted to visit. Lots of attractions and dining in the area. Great views of the Falls. The hotel itself felt old, and had a musty odor. The carpets had stains, and linens and towels were left in the hallway for days. Optic-wise it seemed like the hotel is closing or given up. Also, we had to follow up on a housekeeping request several times. There was also a long wait at check in and we were misinformed about directions to the casino....

"Very clean hotel and near to all the activities"

"friendly staff right, great location, decent rooms. Great rooftop pool and good breakfast"

"Offering free parking for disabled customers was appreciated and great idea"

"Satisfied."

"A lot of problems"

"Chambre spatieuse, bonne illumination. Staff très aimable. Piscine + sauna et steam room . Navette aéroport."

"The breakfast that was included included in our rate was horrible! Nothing healthy for people who would like to live healthy. We got upgraded to the biscro but we had to tell them everyday that we got upgraded. It was annoying. The presentation was better but there was not much difference. They lack having cold veggies and fresh fruit. The gym was great. Pool was extremely busy."

"Rooms are spacious and clean. Pump body wash/ shampoo are built in the bathrooms, no toothbrush, toothpaste provided so you must bring your toiletries. We booked a Junior Kiddie Suite that comes with a bunk bed and it can accommodate a petite adult. The waterpark is fun and comes with an exciting tube slide. There is also an outdoor playground and picnic area that kids and families can enjoy. Staffs are friendly especially the ones in the restaurants. Overall, this place is a budget-friendly,...

"The best place to enjoy Niagara Falls."

"Great"