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"Everything was great the only issue was that we booked a time for the pool /hot tub and it was full of kids being kids. Lots of splashing and loud. I was confused as I thought if we had to book it would be a little more private or that the kids would be in a whole other area, as I work for a school board I don’t mind kids but it would have been nice to enjoy the pool/hot tub with a little less splashing and noise."

"Room was spotless and well appointed. Considering that the fallsview premium room was formerly an observation deck, this understandable. The signage for figuring out the elevator configurations is a little sketchy but once you understand the double penthouse elevator thing it works well. The view from the room is spectacular."

"My stay was amazing. This hotel provided great service, great location, and great breakfast! "

"Yes to both. Definitely worth the money "

"Great"

"The room was clean and the staff friendly. We stay frequently and always enjoy it!"

"The hot pools are amazing. The hotel is clean and has so much character and charm. The room was old, but clean and comfortable. Island Bar and grill has great service and a decent happy hour. "

"Clean room and the fallview! "

"Everything was top notch and thought of. The village and apres ski was perfect. "

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"The rooms on the high floors of the tower can be a bit noisy during high winds and the doors to the rooms in the historical building could use some sealing to cut out hallway noise. BUT any little inconvenience are totally outweighed by the incredible staff. The only other hotel that I have stayed at in Toronto with this level of customer service is The Four Seasons. I’ve stayed at one King West before and will definitely come again."

"Clean rooms great staff and a great pool."

"The hotel was clean and the staff was friendly. "

"Staff was excellent from front door to the front desk."

"View"

"Nice clean room, but so tiny. The pool was lovely"

"Very clean room"

"All good "

"Staff was very frienf"

"Check in/out was quick and easy. Room was clean. Friendly staff. Affordable price for our stay. Overall would recommend. Has become our go to spot for when we stay at the falls. "