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"the bathroom wasn’t properly cleaned and didn’t get a premium fallsview we paid for."

"Too crowdy always at the lobby"

"Need air fresheners and the elevators smelled of cheese along with the mini fridge"

"While I was generally pleased with the hotel, I was extremely disappointed with the room service and telephone support during my stay. I repeatedly attempted to contact room service with no response. When I raised this with reception and directly called Hotel general Phone number , I was told that because it was a busy long weekend, room service had essentially been switched off. For a hotel of this caliber, I find that explanation unacceptable. A busy weekend should result in increased...

"We had issue with the shower's water pressure and it made loud noises when the water is turned on. The loud noise was for our whole stay and staff did not offer another room but provided a small credit."

"Hotel is conveniently located inside the Village. Free parking was included. Some nearby attractions were free or low-cost"

"her room was excellent Nice view nice people to never never ever go to Applebee’s"

"Good"

"The room had a balloon on the floor from other client I guess, so it tells me that the room was not well vacuumed. It had free wifi"

"1"

"Ok"

"Good experience, lovely for kids"

"Loved the penthouse elevator"