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"Fallsview room with whirpool was available for a little extra cost. Definitely worth the view. Although parking at the hotel was expensive, you can find cheaper options less than a 2 mins walk away. Hotel is also connected to fallsview casino and has great selection of restaurants nearby but are on the higher end in regards to prices."

"ok"

"Awesome location right smack in the centre. Falls about a 5 min walk. Ships tourist attractions everywhere. We got a penthouse on the top (upgrade)with awesome views of both falls. Highly recommended.."

"Check took more then an hour"

"It was convenient walking distance to our venue at Massey Hall, and we found an awesome restaurant within a few blocks. It was not a great night for sleeping because of the proximity to the hospital. You heard ambulance sirens a lot."

"We love the room except not warm enough for me, may be because my age old and disability, need much warmer inroom."

"Fantastic stay"

"They’re under construction and renovations, had to be transferred from our room we paid for to another room which wasn’t as comfortable as what we had. They transferred us due to water maintenance. I love this hotel and have been a returning costumer for years, it is a very family oriented hotel. I just hope for future travellers the hotel will be done with their Reno’s and won’t have the problem we had. Also the keg is not in their hotel anymore it’s down the road. They have a new steak house...

"The staff was so friendly and helpful. Beautiful room. So convenient. "

"Great location and comes with mountain bracelet for additional activities. "

"Everything's good"

"I was a little disappointed with the thermal pools, kinda small"

"Professional staff throughout the hotel. "

"The staff is very rude we asked for plates and they said they do not have plates in the hotel after charging 200 a night. They send plastic fork spoons and glasses."

"Staff very Attentive , good customer service. The place is ok"

"Rooms were nice and clean"

"Wonderful service, amazing view... The food was delicious. Can't wait to return."

"Perfect location near Eaton Center & safe area"

"When you book through Expedia, they will tell you that’s why you never got updates on slides being closed. Half of them were closed and my teenagers were not impressed. I didn’t know booking through Expedia’s would hinder us in any way while here. Also, thee bed was made messy and there are a lot of paint chips and bad grout. When you lay so much for things you would expect a bit more. Luckily we had a great customer service rep AFTER I called. That gave us one game of laser tag and an extra...

"Clean room, lovely bathroom, beautiful view, Wi-Fi ,great location "