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"God i stay here every weekend literally for the last 4 weekends and this time I upgraded my room and these people gave me such a hard time for checking out late like you have loyal customers why not keep them around. Don't lie with the it's fully booked it's never true. God i dint know every time I stay more often I feel like it's gotten worse maybe you don't Want my loyalty like a 3pm check out shouldn't be a problem considering I'm coming back next weekend like this hotel just doesn't want...

"Room was renovated, clean rugs and washroom was spotless."

"Clean room"

"Good and helpful staff, especially the supervision, made my stay great."

"Clean room"

"Sheraton will always be my favourite hotel in Niagara! Thank you for the hospitality and the amazing staff and service."

"Amazing overall experience"

"Staff was amazing room was a big disappointment.Afyer paying 650 for 1 night I was informed I was responsible to pay an additional 25 for parking not even on skyland site across the road to a underground parking lot with terrible direction that was like a maze just trying to get to your room in this 690package if you want breakfast it was another additional 20 .jokes..After booking in unloading and finding our way to our room we had 3hrs to use the waterpark which we were able to do 1 slide and...

"This place is fine. It’s a bit dated and my room had wallpaper peeling in the bed and bathroom. It’s acceptable for the quick trip I was making but not somewhere I’d want to stay for an extended trip. For the price I expected a bit more."

"I wish the hotel had told me that there was a strike going on with the security staff. I would have booked another hotel and gone to this hotel after the strike. It took over one and a half hours to get back into the hotel because the picket lines were stopping us from entering the property. After an evening out sitting on Derry road in the car for this time was not acceptable. I understand that unions can picket but if I had known about the strike I would have used another hotel."

"Magnifique séjour"

"Amazing stay and can’t wait to be back!"