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"They are charging you for the bottle of water six dollars per bottle just be aware"

"Was an excellent stay. The rooms are small but the view more than makes up for it."

"Great views of the falls, and great location."

"Beautiful, great location"

"Stayed overnight and paid for the breakfast in the morning through Expedia. The staff were lovely upon checking in. Room was clean and the bed was quite firm. It’s not my personal preference but I was able to get an okay sleep. Breakfast in the morning was disappointing. I had paid an additional $15.00 per person for the buffet. We were informed that adults could only choose between coffee or tea as a drink option. A member of my party has a heart condition that leaves them incapable of...

"I would definitely stay there again. The staff were quite friendly and the hotel was super clean. The only complaint we have was that we found the room didn’t get cold enough at the lowest setting. Other than that, we will be booking there again."

"It was good"

"Don’t be put off by the lobby which looks like it is from the 90’s. The rooms are redone and absolutely stunning. While the elevator to the penthouse floor is a little scary, the effort is worth it as the view is beyond words. Coupons for local restaurants and the ihop on premise with a. Incredible view was really nice."

"The outdoor pool was the best part!"

"very dusty on carpets by baseboards, stains on mattresses, wallpaper peeling, AC squeaked and made noise all night, actual plastic sheets for bedding (minus the duvet), microwave is in laundry unit in basement (no signs anywhere indicating this), tub was not installed properly and made a lot of noise when standing on it, outdoor pool wasn't available, definitely NOT worth the price!!!!!"

"Perfect place to stay! Hotel is top 10! You won’t regret it. Views were stunning. Food at Morton’s is so delicious."

"The room was clean, the staff was perfect, but we have to wait too long for the elevator."

"The fire alarm went off at 5:30am for 30minutes. There was also a power outage which left me unable to connect to wifi or the TV"

"Clean room"

"Very convenient location especially when we didn’t rent a car. Reception staff are nice and helpful. Room is clean and has everything we need for our short stay. Lots of restaurants nearby. Will definitely come back!"

"We enjoyed the Casino. The hotel is always clean, and the property is great"

"Room was old but very clean. Very busy lobby due to FIFA but the staff were very pleasant and helpful. Only one “snippy” waitress at supper time one evening but the others, on other occasions were first class. Location was great. Could walk to many places of interest. Would certainly use that hotel again."

"The suit was very clean and the staff very helpful. They accepted my requests immediately such as choosing a suit with better view of the village and additional coffee pods for the keurig coffee machine. All the appliances in the kitchen were working well and in optimum condition. I would love to go back to that place."

"Disappointing service and broken amenities ​Our stay had several frustrating service and management issues. First, the coin laundry machine was broken, which was a major inconvenience since we desperately needed to wash clothes for the next day. Additionally, after housekeeping serviced our room, they accidentally left trash from other rooms inside ours. ​While most of the front desk staff were pleasant, the woman working when we checked in and out was unfriendly and dismissive. When asked about...

"there is such personalized service at Fairmont Royal York. we travelled to be in the area for my wife to be interviewed early next morning on CBC radio. upon checking in the nice lady Denise talked to us and we made her aware of our plans and later on after checking in she sent my wife a personalized hand written note wishing her well at the interview along with macaroons as a treat. i get the feeling as well the whole staff has that mentality as everyone we encountered was eager to help make...