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"I wanted to share some feedback regarding our recent stay at the hotel. While we were looking forward to a special experience, a few issues unfortunately impacted our visit. First, upon entering our room, there was a renovation odor. Additionally, while we booked a Fallsview room, the Falls were only visible from the left corner of the window. This felt significantly different from the full, direct views displayed in the hotel's promotional pictures. Second, we were very excited to watch the...

"Evere things is good"

"to build something instead of the breathtaking nature near the falls, you would expect a much better hotel, service, design, amenities etc...."

"We liked everything! The hotel staff were accomodating and friendly. The hotel had a very pleasant and clean smell!"

"Bit pricey, but by far the best view of the falls. The falls view, with balcony is so nice. The view, hearing the falls if you open the window. It was all lovely. Thanks."

"My stay was perfect. The included activities is a very nice perk. Enjoyed my stay overall"

"👍"

"Staff was very helpful from early checking during the heavy rain, to restaurant recommendations and other help."

"Great location close to all attractions & the WeGo transportation stops which made it very easy to get to & from the hotel. Clean & modern room with a nice view. Friendly staff. Would stay again!"

"Good service"

"Such a perfect location! Clean beautiful walkable area. Perfect for cruisers like ourselves!"

"They showed the kids movie both nights we were there, but did not inform us that there was even going to be any and we were there with our granddaughter. I told them at the desk that I had purchased tickets online for the waterpark and they did not tell us that we could not use the adjoining walkway because we did not purchase the tickets through them. The adjoining Perkins restaurant where we went to get coffee to go and waited 10 minutes at the desk and no one even came to wait on us. The...

"Great experience, close to everything."