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"Highly recommended. I’m still waiting on my security deposit that I made that I haven’t got other than that. Everything was good."

"The view was great but the hotel was a little over priced"

"The beds were wonderful to sleep in. With technology where it's at these days, it's a shame that having streaming available on hotel room tvs isn't just standard practice. Hotel PPV cannot feel like anything less than a $ grab at this point. The room was clean overall, the bathroom however needs significant work. All fixtures (the sink faucet especially) need to be considered for replacement at this stage, hopefully they're next up on the reno list anyway. It is time to secure the elevators to...

"Everything good Very clean and comfortable"

"Beautiful room, good view of the falls, nice breakfast buffet with a variety of options, near everything."

"Great location! Within walking distance to everything. Staff is awesome! Pleasantly surprised and will return. Have told friends and family to stay here!"

"Staff were not professional"

"Provide shuttle to the offsite parking lot, we stayed in a city view room on the 29th it was great, even had a view of the American falls. Room was modern, bathroom nice "

"Was great in the pools."

"The rooms are very small, there is no air conditioning and no appliances in the room. Forcing you to eat at restaurants. Any leftovers from our meals could not be taken back and eaten later as we had no place to safely keep them. For $500+ a night I’d expect basic amenities like air and a mini fridge."

"The staff were very good and helpful. Our room was good, except for the bed. It was much to soft. Had a fantastic view of the falls and the shower and jetted tub was great!! Spa (thermal pool) experience was disappointing. In both of the warm and hot pools very few of the jets worked. We had more jet power in our room tub. The regular hotel pool and hot tub were really nice though."

"Great location. Could not park the car there due to the height limit"

"The Hotel itself looked wonderful. Our first day, night and next day we had no hot water. It wasn’t until the second night that they moved us. Said they would give us a discount but we still payed over 1400.00 for three nights. We won’t go back."

"Room/shared bathroom was very clean!"

"Clean room, good restaurant, easy access to cruise port, only a 10 minute walk!"

"Room was spacious and quiet. Clean. Balcony was nice to have but only one chair, kinda run down on outside of the building. Balconies are not maintained. We ate in the restaurant and the food was decent. Sat outside to eat because the inside bar area didn’t seem very inviting.Once again outside area was not very well maintained. Staff was friendly Price was right for one night. Close to Sunnybrook Hospital."

"It was a great stay and location although there was a fire alarm that happened on Monday, 6/15. We all had to get done and out but nobody did say what happened and why? We saw fire trucks and firefighters but it would have been nice if there were some kind of information."

"Very clean and quiet. Large rooms, very comfortable beds, pillows, and bedding. Enjoyed seeing the racetrack close by. Appreciated the convenience of the airport shuttle."

"This is worst Holiday Inn/ IGH property we have ever stayed in. The parking garage had the most horrific smell of sewer, and the room was not cleaned so they tried to spray something to mask the smell but it was the equivalent smelling a barbershop/axe body spray on your sheets. Nightstand was sticky and the curtains had black around the edges. The hallway floors were the dirtiest thing we’d witnessed in all of Toronto. We’ve never had a bad IGH property in all our travels but this location...

"The room was comfortable and clean. Nice and relaxing bed. The elevator though should be fixed."