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"Had a great time "

"Friendly and attentive staff."

"Beautiful views and nice rooms!"

"Pool was great! Bathrooms was quite dirty."

"The standard room we had was just fine, staff are super friendly. We were able to check in early which was most helpful with a three-year-old who needed a nap. Underground parking was a bonus since it snowed heavily most of our timre in Banff."

"If you like older style hotels, this would be ideal for you. We like the style and layout. Staff were friendly but forgot to give us the resort robes and wifi info. Not a huge deal but had to check back twice for the resort robes. Understaffed at check in but line up moved quickly. We stayed in the main hotel. Room has what you would need for a short 2-night stay. It was hot with little to no air flow, so we kept the fan on the whole night. Mostly clean except for hair in the tub and wall. The...

"Love the tunnel/walkway feature. You are able to go to other places without having to go outside. Great feature for the winter"

"This is a really nice place rustic looking and clean, comfy and cozy "

"This place is so peaceful and view of the Niagra is awesome. The Niagra view point is just 5 min walking from the hotel. It has restaurant and spa. I have an excellent vacation. "

"The staff were lovely. The delicious cookies at check in are a nice touch! :)"

"The hotel is well located and there are harbour view rooms with patio. The decor is showing its age / wear though we had everything we needed "

"Great room, good bfast choices , renovations a bit cumbersome … elevators confusing "

"No coffee pots or microwave in the room "

"Clean room comfortable bed great showe"

"Excelente "

"Great family experience with kids under 7yrs, with some adult-only casino fun mixed in. Friendly staff, very clean. Pool with slide was a hit. Highly recommended, will return."

"Room was OK, new bathtub but water draining was so slow. Staff are 100% nice!!! Wifi was good. The breakfast was awesome!! "

"I traveled with my family to visit Niagara Falls. The hotel was very clean, great views, nice pool area, delicious breakfast, location was perfect four touring the area. Highly recommend this hotel! "

"Great stay again"