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"Very Disappointing Stay — Not What We Expected from Hilton My family and I stayed from May 6–9 but ended up shortening our stay and checking out after the second day due to a very disappointing experience. From the moment we arrived, things were poorly managed. Check-in took about 45 minutes, with a long line and no clear system in place. Guests were visibly frustrated. I spoke with the manager, Jason, but he didn’t seem equipped to resolve the situation or provide clear direction. The overall...

"Well located with the waterpark and many eating facilities indoors which was great as it was a cold weekend. Room was nice but cold water tap was broken. Very clean and front desk service was great. Close to Clifton Hill and American falls but 20 minutes from main falls. Overall a good quality hotel."

"Worth every penny (see pics). Parking was $40/night off site (with all-day in/out passes)but the shuttle was very covering and efficient. Fantastic view!!!!!"

"Excellent customer service, great breakfast, comfortable rooms."

"The rooms and the staff were great!"

"Staff werent friendly and failed to inform guests about the constuction happening around the building "

"Location was convenient. We had a nice stay."

"You all should book here at Wyndham Grand Hotel. All amenities are near by walking distance easy access to the Go Transit Bus for the outdoor amenities. Room views are nice you can see the falls. Casino and shopping stores."

"My second time here. The staff are always friendly and nice. They are the best part about this place other than the pools. Always friendly and nice. The place is dated and needs a refurb badly. Only part of the lights in our room worked. But we didn’t make a fuss as we were only staying one night. The only really issue I saw was people leaving dishes/cups "

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"客室Wi-fiが高速でなかった為、個人的な連絡で不自由が発生した。しかし、何を置いても、このホテルの立地によるナイアガラ滝のロケーションが抜群に良くて、時間経過毎に違った表情を見せる景色に感動しました。"

"Construction and noise from loading dock all night. Zero sleep with idling engines that periodically revved up and construction material dropping."

"Room was clean, view was great, room service was quick and good."

"Excellent for stay. Clean room, great vibe"

"Our favourite holiday when we come to vancouver, perfect 👌"

"Everything was beautiful but there is only2 elevators for so many people. Kong wait times if you are high up"

"There was a sewage issue"

"We did not eat at the resort. Room was equipped with basic kitchen supplies, fridge, microwave, coffee maker and cook top. "

"Very clean"