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"Check in process was poor with over 1/2 of the 6 stations open servicing Hilton Honours customers and staff routinely taking one customer then leaving for 5 minutes before taking the next. "

"Cigarette smell and smoke odor in our room that they did not solve during our stay"

"Amazing views!!! Great service especially Karen at the restaurant....she makes delicious cocktails. Will book there again."

"Hotel nuevo, bonito y de fácil acceso a todos los lugares interesantes de Toronto. Desayuno excelente, muy completo y personal muy atento. Luis en el área de bell boy excelente, los chicos del lobby bar y el equipo de A&B dirigido por Ariel, tremendo equipo de servicio. "

"The hotel is very large and extremely busy, with multiple elevators serving different floors. Access does not require room keys, which contributes to heavy traffic throughout the hotel."

"Gd"

"Had a great time"

"It was good."

"We really enjoyed our stay."

"We were satisfied with our booking. It would have been helpful to know there was a $50.00!!! charge/night for parking."

"Clean Rooms, excellent views of the harbor. Food was amazing!"

"This hotel was beautiful, and the rooms are worth every penny. The location is unmatched and the views are spectacular. I would definitely love to visit here again."

"Great hotel."

"Great location, very nice hotel! Will stay again."

"This hotel is decent. Our only complaint is that it is way too expensive. The amenities do not justify the price that we paid. There are no tissue boxes in the room, no coffee machine in the room, no lotion. It would be fine if you were paying $100 or $150 per night at most. We paid far more than that, unfortunately. I guess that’s just Vancouver."

"Staff does not go out of the way to make you feel valued, ( ie waterbottles can be purchased on the second floor, instead of just providing 2 small bottles per room, cents if you pick up at Costco)"

"Everything was beautiful but there is only2 elevators for so many people. Kong wait times if you are high up"

"Good"

"5 stars services will check in again in the future ! "

"Very clean"