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"Cleaning room was not excellent."

"Nice"

"Very Nice two room clean suite. Room had a small kitchen which was well appointed. Bathroom was clean and updated. There was no elevator, so you will need to carry luggage up stairs if you are on the second floor. There were 7 or 8 off street parking spots in the lot, which was nice. Otherwise there was on street parking nearby. There were very nice Itallian and Japanese restaurants nearby we enjoyed. A Tim Hortons was not too far as well. The hotel is in a nice part of town that was not...

"The breakfast area was dirty including almost all plates, generally one if the worst breakfast we have had over the last years."

"The property is amazing. It’s clean and has amazing views. The restaurant is great. The rooms are fantastic and very spacious. My only complaint is the price of parking. It’s $100 which I think is too much. Other than that it is a terrific hotel."

"Hotel common areas are clean and inviting. Room was clean and spacious. AC/heating unit ran quietly. Sufficient channels on the TV. Bed was comfortable with multiple pillows. Shower water pressure and temp controls very good, supplies ample. Overall the staff was friendly and courteous, however the server we had for breakfast could use some training. Our first cup of our "bottomless" coffee arrived as we were just about finished eating breakfast from the buffet with a 2nd cup provided...

"Good hotel for stay and awesome swimming pool"

"After traveling for 6 hours we were told that the hotel was booked due to flooding in another part of Canada. We were moved to a different hotel. Hyatt Regency and our room was nice. The view was amazing!"

"staff was excellent from the valet to the housekeepers and those in between."

"We enjoyed our stay! Our toddler loved it as well. We got room a little earlier which helped a lot. Price was also great for our dates."

"Clean, quiet room. Good location. Excellent staff."

"Property was walking distance to the falls and other attractions."

"Great Bar"

"THE ROOM WAS CLEAN. BED WAS COMFORTABLE. STAFF WAS FRIENDLY AND HELPFUL. NO AIRPORT SHUTTLE AND NO BREAKFAST BUT THE COFFEE WAS EXCELLANT!"

"Lean room, friendly helpful staff, great breakfast, perfect location."

"The staff was very kind. There were lots of opportunities for discounts that were provided to us very good location close to a hop on hop off bus experience, and the port that we were getting on our cruise ship from."

"i"

"Very clean and accommodating "

"A1"

"The two rooms were clean and tidy. Just a 40-minute walk to Banff city center. Hotel hourly shuttle service was excellent."