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"Room was big and nice."

"Staff was great had an issue the front desk manager took care of it in a timely manner"

"Muy viejo y desgastado"

"The room was very nice and clean however housekeeping came very late in the day and we spent a couple of days waiting for them to finish so we could get in our room!!"

"Wonderful stay, only thing that could have made it better would be a fallsview room"

"My husband and I came here for our honeymoon and we enjoyed our stay. The room was clean and we appreciated the free bus passes the hotel provided so that we could explore around Banff. The only downside was that there was no fridge or microwave in the room so we couldn’t store or heat up our leftovers. Plus the lighting in the bathroom was too dim, making it a little difficult to see. Besides that we enjoyed our stay!"

"Great overall just a far walk from Clifton hill"

"We enjoy"

"Have been coming for decades! Harrison is a familiar friend ."

"Parking spots are small"

"Everything looks nice, so close to the Niagara Falls my family and me we really enjoy every day n this beautiful place I want to come back"

"Tower room was awesome. Clean. Big. Everything anyone could possibly need. Front desk staff was SO helpful and friendly. So convenient for walking around town. Felt safe at night. Convenient to Scotiabank arena and walking to waterfront."

"I really enjoyed my experiencing staying there"

"I have never stayed in a place where the staff were so genuinely kind and helpful. They were all amazing. Great location, incredible breakfast, room was very clean and I loved the walk-in shower. The only downsides were there is no pool, no microwave in the room, and the room lacked shelves or counter space to put anything, especially in the bathroom."

"Bien qu’un peu âgé, l’hôtel est très propre et bien entretenu. Tous les employés à qui nous avons eu affaire étaient très aimables et souriants. Particulièrement notre femme de chambre. Le seul bémol, les chambres ne sont pas très bien insonorisées. Le buffet déjeuner était excellent."

"The breakfast had plenty of selection for its purpose"

"Great stay!"

"Clean room with friendly staff. Close, walking distance to Eaton Centre, CN Tower and anything you would want to see downtown Toronto. If it was too far to walk, it was easy to get an Uber to the hotel."

"Just outside of town (+/-). Beautiful room and good hot-tub and d pool."