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"The room was not that clean the carpet there is lots of stains on it so is the lobby so is the elevators everywhere the worst staffing except for one of them her name is Maria I definitely will not stay there anymore when we book the parking was supposed to be free. We got charged $50 a day plus tax. I will never be back to this hotel. We had to exchange the room cause the room was the shower, not working. The sink was only hot water. All the furniture was stained."

"Room is not very clean and no microwave in the room."

"Room was clean, staff are friendly. The facility was dated however the pool was great. location is very convenient to go around the city, the train station is few minutes walk. I highly recommend it."

"The attraction is still great. The hot pools. But the hotel is not very good. The check in was two hours late (6pm) and the staff was not very helpful. Just said wait untill we call you to get your room. The line up at the front desk was 30-45 mins long. It's like to owners short staff every aspect of this operation because they know people will still come for the hot pools. I think Harrison hot springs should loose it's exclusive rights to the spring water and allow more competition . Then they...

"The remote control of the TV was not working. I need to call reception at 12 AM to ask for assistance to switch off the TV. The employee was nice and respectful."

"It was clean. Extremely convenient. Staff were vere nice."