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"The room was okay. Dust bunnies in the closet. Zero view which could’ve been mentioned. Opened the curtains to a brick wall. Staff were all courteous and smiling. Always greeted when I met them in the hallways"

"It was good experience with oaks hotel"

"Not sure we didn’t spend a ton of time in the hotel but it’s general loud for Toronto but the fire alarm went off on the 21st floor at 8am and kinda ruined my sleep. Which all around made me have a not so pleasant time in Toronto to say the least"

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"Room was amazing, perfect view of falls and fireworks at night."

"Very friendly staff at check in, clean room, amenities were nice and well kept, good on site affordable breakfast options, lots nearby, close enough to Clifton Hill fun, 15ish minute walk to the falls but very doable. Easy check out process. On site parking is expensive, but they offer cheaper options off-site. Very basic stay. Good for one night. Nice view of the fireworks from the 9th floor riverside."

"La ubicación espectacular y el restaurante excelente, todo el servicio fue de nuestro agrado."

"We had a great time here with friends over Memorial Weekend. The vibe of the place is so relaxing with the combination of mountain views, the water, charming shops. So many dining options. Pools were warm. Rooms are a little outdated but i can overlook it. The Key cards were always malfunctioning so it was annoying to keep going to the front desk to get it fixed. But overall, id love to come back."

"Clean hotel! Rooms are perfect for the type of vacation where you’re gone all day and need a good spot at night to come back and rest and relax"

"Everything was excellent."

"The property is wonderful! Staff were all very friendly and helpful. The most amazing feature was the view from our room. We booked a Superior King and were delighted to find a loveseat situated in front of the huge wall of windows overlooking the falls. I initially wondered if I would regret spending so much on a room, but it was worth every penny. We actually spent the evening in, ordered room service, watched the Carolina Hurricanes game in the Stanley Cup finals all while enjoying the view...

"Everyone very polite and helpful"

"• 共用廚房目前未提供盤子及餐具，如有需要，建議事先至超市或 Dollar Store 購買。 • 自助旅行的旅客可直接搭乘大眾運輸至 Chinatown Station，站內設有電梯，攜帶大型行李時會方便許多，也能減輕搬運的負擔。 .自助洗衣很方便 避開擁擠人潮就好。"

"Staff were all friendly, helpful and professional. Restaurant food was tasty and restaurant staff were hard working and great. Buffet looked like it had a wide variety of choices and even a Fifa menu. Room wallpaper and carpeting a bit dated but hotel in great location and close to do many down attractions and transit. I'm glad we stayed."

"Staff was wonderful, there was an issue with our keys and they quickly changed our room due to the door reader now working properly. They were supposed to come change out the chair in the new room because it was broken but they didn't make it there before we left. All in all it was a nice stay and the staff and food was excellent"

"Friendly staff, clean property, great location. Wish they were a bit less pricy, but you definitely get what you pay for!"

"Couldn’t fault it. Good location. Nice clean rooms. Good shower. Breakfast was good."

"The lovely check in clerk moved our room to be beside the pool since we mentioned how much we like swimming. Great stay! Very clean and staff was helpful"

"Was a nice clean resort, lots of things to do for kiddos but activities and food were pricey."