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"I did not like paying $45 per day for off site parking. And extra cost they tacked on at the end."

"El ruido en la habitación es muy molesto Nunca pudimos encender el aire acondicionado"

"I’m planning on going back next year There was a lot of things to do I was not bored , this place was very clean staff was helpful 💕"

"I did not find the staff overly friendly especially over the weekend. The view from the room was 10/10 but other than that everthing else felt like a 3 star hotel experience."

"The hot tub with an area open to the sky was an especially nice feature."

"Close to Rogers center Terrific breakfast Fast check-in Friendly staff"

"Central to downtown and friendly staff"

"staff was great but the property is dirty, specially the hotel hallway it looks like it was never vacuum"

"Completely blown away by how dumpy the property is. We were upgraded to a room that was decent but friend and family that we were staying with rooms were disgusting and dirty. Carpets were stain walls had damage just felt like a dive motel. For the amount of money that they charge I can’t believe people still come here. We won’t be back so many other hot springs to visit in BC with much better amenities and friendlier staff. It honestly felt like everyone in the town was under paid and made you...

"None"

"Rooms could've been cleaner. There were multiple spider webs around the room."

"Hotel rooms are very old looking and outdated but the breakfast was good."

"Expensive parking"

"Egg breakfast was not good. Elevators took long. I thought I was stuck on 22nd floor had to run down few flights to catch my tour on time. The bell men were absolutely wonderful and great room and view. Also nice location."

"The hotel was clean and in a perfect location for us. There are plenty of food options and activities in the area. The hotel features three full kitchens for those who prefer to prepare their own meals. Additionally, there is a fantastic lounge on the top floor where you can enjoy a view of the stadium, people-watch, or simply relax as a couple while reading and enjoying some quiet time."

"We stayed here with a 10 month old infant and I couldn't have been happier. They let us check in early without a fee, staff were extremely friendly and we never had a single issue. We had breakfast vouchers and they were more than accommodating for the high chair and our choice of table for dining to make life easier for us. We had a crib provided in our room for baby to sleep in as well. I would recommend this hotel to anybody staying in downtown Toronto and I would not hesitate to stay here...

"Clean room"

"Overall we were totally satisfied with the hotel and surroundings, room was clean and staff very nice! No complaints whatsoever!"

"i think the hotel room was excellent i do think the teapot with out access to boiling water or teabags was pretty weird though"