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"It’s great location! I paid more to get a falls view room on the 40th floor. I was able to see most parts of the falls, but couldn’t see firework show at 10 PM. My kids were a little bit disappointed with it."

"The linens were dirty. The staff was rude after waiting over half an hr in line to check in. The shower water goes from freezing cold to scalding hot without notice."

"Beautiful and clean hotel. Great friendly and very helpful staff. Beautiful view of the falls."

"When we arrived this hotel we move to Hyatt Residence"

"Check in location hard to find, building name should be mentioned (Grand georgian). Impossible to find parking at checking time. 1 person had to constantly circle the lot for an hour and a half while the other checked in. Couldn't find parking in our assigned section for the hotel we were assigned to underground but just parked in the section assigned to next hotel over without issue. Our room with kitchenette had everything to make a meal except stove element or oven. Kitchenette applicances...

"Clean"

"Great all round"

"Recommended if you haven’t been there it’s very good place"

"Les chambres sont très propre et personnels accueillant."

"Bien ubicado, limpio, el cuarto es pequeño pero cumple con todo lo que indica y es cómodo, perfecto para descansar, dormir y bañarse."

"Fabulous view of the falls from our room with a wall of windows, plus free access to the observation floor. Friendly, helpful staff, nice room, and great location just above and a short walk/incline railway ride from the Table Rock Centre and the falls. Would stay again if we ever return to Niagara Falls."

"We had a great stay! Staff was amazing. The room was fantastic."