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"Estuvo bueno solo que entraron a la habitación sin avisar antes de la hora de checkout"

"The staff is excellent....the room is very clean but the towels was old and broken..."

"short last min stay amazing experience"

"Happy to have stayed here. Hotel very clean and staff very hospitable. Would stay here again"

"Always a pleasure and very well located!"

"Clear room, helpful staff, great amenities"

"Breakfast has good selection. "

"We like how convenient it is for concerts"

"I don’t have any thing it was poor"

"We showed up for our reservation to find out there was an issue with our room and we are not staying at the oaks hotel anymore but at the Hilton down the street selling it as an upgrade to is at no extra cost. We picked the oaks specifically from its location to a restaurant we were meeting a large group at. While the Hilton wasn’t much further it was not what we wanted when booking. No phone calls or email letting us know, but only finding out when finely making it through the line up at the...

"Staff are very helpful and friendly"

"Beautiful hotel. Great views of the falls from the room."

"The hotel never ceases to amaze with the warm accommodation and staff. It feels pleasant to stay here and I would stay here again in the heart of downtown Toronto."

"Staff were very welcoming and helpful. Rooms were great! "

"Pas de stationnement gratuit, à 35$ la nuit, c’est assez ordinaire… Peu de service et chambre très petite dans cet hôtel…."

"The staff were exceptional!!"

"Clean room. Walking distance to eveything."

"Cozy place to stay and closeby to banff downtown"

"We booked when it was still Embassy Suites by Hilton. So when we arrived there are floors still being renovated and some hammering and drilling started at 06.30 and 7am. The breakfast included in our rate, wasn't great and the additional costs for what you got weren't amazing either, to the point we went out and bought breakfast 2 of the 3 mornings we stayed. The service at breakfast was slow and chaotic, dirty plates left on tables to be cleared, it felt like staff didn't really know what they...