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"Only issues , were broken ice machines"

"Staff were particularly helpful."

"They moved me to the Hilton, which is by the falls on on it. Really disappointed because I only booked to stay close to the falls and have a window to watch the falls. Still had a view but not happy that I didn’t stay at my intended resort."

"Happy with our stay Thank you"

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"The room itself was clean, but the service throughout our stay was extremely disappointing. On September 8, we politely asked about early check-in. We understood it wasn't guaranteed, but staff were rude and acted extremely inconvenienced. We were told to come back at 2, then dismissively told check-in was at 4. We explained we mainly needed access to our cooler, which they had stored for us, so we could eat lunch. We were told we could just eat at Turtle Jack's instead. When we got the cooler,...

"Fabulous hotel with amazing views even from the hallways. Good Starbucks, great bar. Room was fabulous. So clean and fresh. Every staff member we met was very friendly and helpful. Definitely recommend"

"Our room wasn’t ready still and it was way after check in. They said a supervisor would call and we didn’t receive any calls. The beds were uncomfortable. Although, we were supposed to go be in the new building. The pool looks like it needs to be maintain such as; the water fall needs to be redone, the pool needs new paint, and the trim around the pool was pretty sharpe. We’re told next morning pool towels don’t arrive till 9:30am. Check out was at 11. Didn’t feel relax whatsoever. Loud...

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"I have nothing bad to say about this hotel. Everything was top notch , except no MICROWAVES !!???Not even one on each floor ??. I mean , I know ya'll want us to consume in your restaurants but sometimes we have leftovers , that we want to warm up. We don't need to pay for a restaurant for EVERY cravings. You guys are losing points for that.... Besides that, everything was great !!"

"Lots of arcade games not working and it wasn't the cleanest. Rooms were clean but the restaurant area and waterpark weren't that clean."

"Clean rooms, lots of stuff to do, Great time!"

"10/10. Friendly, knowledge staff, super clean room, comfy bed!!! Highly recommend as a solo traveler and will revisit again! Convenient location to casino and walking distance to boat tours. Take the incline located between falls and hotel to get down to attractions."