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"Room was very clean. Staff was very professional and helpful."

"Linens and duvets need an overhaul"

"Overall nice"

"The hot pools were fabulous - surrounded by trees and plants, with views of mountains!"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"hotel mal entretenu . petit dejeune moyen. .Le personnel fait de son mieux. ascenseur tres lents a venir. les chambres paraissaient sales.. piscine ancienne"

"Nice looking rooms. great restaurant. we were surprised to see lovely outdoor pool. staff was great."

"Great time with the kids. There is so much to do and not enough time. We didn’t get to use all the features of the paw pass which felt like a bit of a waste. The kids loved getting the wand and watching their stuffy get filled though. For dinner we went to Barnwood and I was impressed with quality of the food. Really delicious."

"Unfortunately, I was very disappointed with my stay at this hotel. The room cleaning service was not provided, which was very disappointing. In addition, the room I was given was not in a good location. I even asked the staff to change my room, but they refused to accommodate my request. Overall, I was not satisfied with the service or my experience at this hotel. I expected much better customer service and would not recommend this hotel based on my experience.😔"

"Room was clean, staff was exceptionally helpful. It was pet friendly and in a good location . I enjoyed the stay."