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"The view and location were great. Only thing bad was the room with the air conditioner was cold and the other bedroom was way too warm."

"no coffee in room"

"Tout était bien"

"Room clean, friendly staffs and everything is as described. I loved it."

"Clean room"

"Clean room but not very quiet"

"Staff were not professional"

"Provide shuttle to the offsite parking lot, we stayed in a city view room on the 29th it was great, even had a view of the American falls. Room was modern, bathroom nice "

"I have stayed at the resort many times over a decade. This year I noticed some changes, updated the robes and towels the room was also updated a little too. Always clean rooms. Staff are friendly and helpful. The amenities are great. Cafe, pub restaurants. The property is beautiful, garden, pools, spa very nice. For a century old resort it’s pasted the test of time and offers old world charm and relaxation."

"The location is very convenient, with easy access to the Roam bus stop and within walking distance of the Banff Centre. The pool is a standout feature, with a unique cave-inspired design that creates a relaxing and memorable atmosphere. Overall, a great place to stay for exploring the area"

"Hotel views are good. A bit too pricey for what you get. The Morton’s is not as high quality as the others I’ve been too."

"The staff were great, and the location ideal for those exploring downtown Toronto."

"Having fifa 26 around the lobby was a nice touch"

"Room, bathroom and shower were all well maintained. I was happy the ac was on prior to check in and the mini fridge worked perfectly fine."

"The food at the bar and restaurant was good. The rooms are small. They need to do something about the Jacuzzi stairs. My husband fell and hurt his toe and leg pretty bad."

"I had a great time my room was as expected new nice and clean."

"fantastic views"

"Excellent customer service very friendly! Our rooms were very clean and the pool spa and steam room were excellent!"

"I had a very disappointing experience with this hotel upon arrival. I was informed that my room had a water leak and was unavailable. While I understand maintenance issues can happen. What was concerning the hotel continued to check in other guest while telling me they couldn't accommodate my reservation. Instead of providing a comparable alternative. I was relocated to a much more lower quality budget hotel about 5 min away. It appeared this arrangement had already been. Prearranged,...

"Fantastic place."