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"The door to my room was hard to get in and out of, along with the bathroom door not shutting they came to look at it but never fixed the issue nor move me to another room!"

"Love the Cleanliness of the Room and Location Close to Restaurants and Shopping"

"Nice Location. The parking should be included"

"I liked the wall that was all glass and had a door that opened"

"The room was clean, but we had male staff knocking on our door and trying to gain access at approximately 10:00 am when checkout is at 11:00 am. You could clearly see the inconvenience on his face when I reminded him that we have until 11:00 to be out. No kettle in the room because Hotels think that supplying a Keurig coffee maker is sufficient to make tea and that it does not matter if the tea tastes like coffee. This I believe is done intentionally, to force guests to walk to Tim's and...

"Worst hotle & location"

"The room had had a great view of the falls but that was about it. Property is old but it seems like they're going to be renovating soon so that should help. Also felt that the parking was ridiculously high. $45 per day for self parking. That was unexpected and way too high."

"Just ok. Outdated at best, more for kids because of the water park, they can't really tell the difference."

"The amenities were okay but there was no control to change the setting of the air conditioner / heater.... or at least there are no instructions about it. The shower curtain already has stains. The staff were just after the deposit, no introduction, no orientation. They were terrible and there were 2 of them! I checked in at around 8pm on Monday, Aug 24th so it will be easy to identify who they were. Thank you for asking for feedback. I have stayed there a few times before and this is the...

"Rude staff, hard to get in, shuttle starts to late in the day."

"Luisa in housekeeping was amazing as well as George’s and Ismael at the bar. The front desk hosts the day we arrived and thereafter were a delight and greeted us every morning. Excellent accommodations and beautiful family friendly pool on the rooftop!"

"The property is just so convenient going to the falls. The staff are really very helpful and courteous."

"Room was great!"

"Amazing place"

"Nice room, parking a little far but good shuttle service"