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"Everything the property offered from the views to the restaurants and the general cleanliness of the property and facilities was exceptional."

"nice view"

"parking was expensive. for guests, its $50 per night. wifi was very weak to no avail. the view level had no AC."

"They put me in a room where people were still staying initially, but once I went back to downstairs to correct it, they were very quick and nice about fixing the problem. They had many elevators so I never had to wait for a long time. I couldn’t figure out how to use the coffee machine. Overall very convenient for my training in downtown. I would come back!"

"Breakfast was overpriced for what was served. Extra charges not explained properly. Air conditioning filters require cleaning and that affects the cold air quality in the room. Shower is nice. Bed was comfortable."

"The location and views could not be beat! The staff there were so friendly and attentive."

"We loved the 16th floor Falls view. I personally walked around the pool and exercise areas, look very good. The ease of moving around in the Hotel. The outside staff was extremely helpful as well as the check in and out staff. The room was fantastic shape, we felt very comfortable starting to celebrate our 50th anniversary. L.arry K."

"We loved our falls view room. It was small but beautiful and elegant. We didn't want to leave our room."

"This resort is dated. Although they are trying to maintain some cleanliness, the outdated furniture, bedding, window coverings, and bathrooms make it hard to give more than a “just okay” review. The cost per night feels like a rip off considering the above."

"We arrived on weekend, parking was full, were sent to lower level - underground, for which the driveway was under repair or being redone, it was extremely tight, just a bad experience for parking."

"Hotel lost power for over 5 hours. Also there was no water for 4 hours. The staff did not communicate with the guests about the power outage."

"Spacious. Great view of the Falls"

"my room fridge did not work and the a/c did not work that great and I asked them to replace the fridge and never got a answer on that."

"Conveniently located."

"well located in downtown Vancouver, right across from BC Place. great place to walk from, including the Ocean, averaging 20-25 minutes"

"The service is lacking of training. Not freindly and very poor staff presence. Looks like a factory has nothing resort. Cold and lack of imagination no creativity. I will never be back."

"Perfect location and very well maintained"

"It was a very long line to check in and the room wasn't ready until past 5:00pm. There are only 2 elevators and one was broken. The room was very nice and the resort area is great."

"The location was perfect to either walk into town or drive out of it to see other major points of interest. Was able to eat, shop, hike, bike etc without any trouble. Staff was very alert to the fact it was Canada Day and that there were things tourists needed to know so not to be inconvenienced and they were on top of it from the jump. Highly recommend"

"Nous étions dans l’aile est et cette partie n’a pas été rénové. Les chambres sont propre mais les toilettes ressemble à des toilettes des années 80. Nous avions une chambre prit la chambre Deluxe mais déçu du rendu qualité prix. Les espaces commun sont superbe mais les chambres acceptable."