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"the best place to stay in Niagara"

"Breakfast was great "

"The room was amazing. I would definitely book here again. I got the city view and it was awesome. The windows are very clean and the room was excellent. It has a luxurious feel. The staff was very friendly and the IHOP restaurant view on the 26th floor was breathtaking "

"The sheets not clean l see some blood it clean but clean good "

"I would book here again. The room was very nice and updated. It is in a great location close to restaurants, shopping and some landmarks. You do get some street noice because of it being an older building and being located in downtown area. The bathroom could have used better ventilation and cleaning. "

"Room was very noisy even tho I requested a quiet room. Hot tub was so small and always filled with people. There was not indoor stairs to get to the hot tub and only 1 slow elevator taking so long to get."

"It is a good place if you have kids under 15 years old; they have five nice pools to have fun with the kids."

"The property was very clean the internet was good the bed was very comfortable and the walk to the casino was very short. I would recommend this hotel to all my friends and family. "

"Personnel 5 étoiles ! Merci"

"lovely"

"Clean hotel and friendly staff. Great location and good restaurant right at the hotel"

"One of 2 elevators waannot working for the 5 nights we were there. It made leaving and coming back to our room take extremely long"

"Great"

"There was no pool but we didn’t miss it with the amazing sauna and hot tub "

"They upgraded me to bigger room but its not comfortable and no bath towel."

"it was unfortunate that we encounter a mouse in our bedroom. The resort is dated, in need of some renovations or refreshing."

"We stay here regularly on our yearly trip to the island. The rooms are great - comfortable and clean, staff super friendly and helpful, and the food in the restaurant is very good. The neighborhood feels welcoming and friendly too. Highly recommended!"

"Stayed the same night it changed from Embassy Suites to Hyatt. Absolute disaster and so poorly planned. Needless to say Expedia nor embassy suites warned me."

"Clean room and friendly and accommodating staff but the parking rate is expensive"

"Everything was fine, except that first we gave them our credit, then they mistakenly charged our friends' room bill to our account."