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"The views for the fallsview room was great, the room had a good amount of space, but the hot water wasn't working during our stay. Water is also $5/bottle if you're not part of their loyalty program and the parking is a bit of a walk. The location is great if you plan on hanging out around the fallsview area."

"the room was not cleaned and housekeeping turned up at 9:30pm the next day and then again another day we had to request housekeeping as they had not cleaned the room by 6pm. the location is excellent though."

"The IHOP that’s in the build is alittle pricey and they do give you coupons to use there, but only if you get two adult entrées. "

"Business trip, clean hotel"

"Great place to stay very clean and friendly helpful staff "

"On the surface, this hotel offers the appearance of a higher profile stay, but as you settle in, the deficiencies start to emerge and its far from great. To begin with, the Expedia rate I had secured, differed from the rate we ended up being charged (not a great start), and the front desk attendant was pretty condescending, but we didn't let that bother us too much. Remaining optimistic, we headed to our room. The first thing that stood out was how surprisingly dirty the floors were. They...

"the property has seen better days "

"Goofd"

"It was just a very nice stay all around. Front desk was very friendly and accommodating, the restaurant staff was also amazing. I came with friends for the Jays game and will be back with my wife. Thanks!"

"Need a good clean up and updates. Also $60 for the hot tub for 3 hours doesn’t make sence to me!"

"Staff were great and nice. The hotel is near the harbourfront which is a really great area. But the property condition and amenities needs a bit of upgrade. "

" No había tina de hidromasaje ni hicieron limpieza del cuarto "

"Need a lot work to improve soundproof between rooms."

"Nice hotel in great location"

"No breakfast was offered at the hotel. It would’ve thought at least a continental breakfast would be offered for the price of the room. Excellent view from our window overlooking the falls. Doesn’t get much better than that. I guess the cleaning crew was under added as the room was only cleaned upon request. If this room didn’t have a view the rating would’ve been much worse."

"After booking I was scheduled in for the wrong day. Refused to change the date or refund me"

"We stay here regularly on our yearly trip to the island. The rooms are great - comfortable and clean, staff super friendly and helpful, and the food in the restaurant is very good. The neighborhood feels welcoming and friendly too. Highly recommended!"

"The hotel was undergoing renovations, and an ownership change. Elevators were not operational. Staff was not successful with transitioning from buffet breakfast to restaurant style breakfast. It was loud there were a lot of construction workers. And unfortunately, all the amenities that we were looking forward to when it comes to an Embassy suites we’re no longer available due to the ownership change. "

"My room has ants and they gave me a room with a view of their AC systems which according to the them are “city “views”."

"Great but pricey "